1. styeffo69's Avatar
    Can anyone help me please, over the past week whilst my phone was in my pocket and locked there seems to have been something switching on a screen magnify option, this has happened a few times and on each occasion, ive popped out the battery and restarted it.....fine.

    However today the same happened and so i did the same, but when i put the phone back on it says please try again in 93,604 minutes.......i havent had it a week yet and i feel its on its way back to the shop.....any advice please as i think its a great phone.
    01-29-2015 06:44 AM
  2. phirefly's Avatar
    Instead of returning it you could do a hard reset and restore a backup to it. I'm not sure of the button combo for a 535 hard reset but I'm sure they are here in the forums somewhere.
    01-29-2015 06:55 AM
  3. someone2639's Avatar
    The first problem is easily solved with double tapping with two fingers.

    Not sure how to solve the second one, but next time, use a bigger pocket.
    01-29-2015 06:57 AM
  4. Harrie-S's Avatar
    See the link how to hard reset the 535.
    http://factoryhardreset.com/microsof...35-hard-reset/
    styeffo69 likes this.
    01-29-2015 07:10 AM
  5. Harrie-S's Avatar
    And to prevent the accidental launch of the screen magnifier. Go to settings > ease of access > and switch of "screen magnifier"
    01-29-2015 07:28 AM
  6. styeffo69's Avatar
    Thanks for that, but I've never turned it on lol.....however thanks everyone, fixed with a hard reset.
    01-29-2015 03:37 PM
  7. mortici's Avatar
    You didn't have to hard reset, all you needed was a valid SIM that would connect to the network. My guess is the time/date was off on the lock screen? Once it updates the date/time the lock is removed. I learned this after disconnecting the battery to fix a 925.
    01-29-2015 03:46 PM
  8. Harrie-S's Avatar
    But does that also work if date and time is not set to automatic?
    01-29-2015 03:56 PM
  9. styeffo69's Avatar
    You didn't have to hard reset, all you needed was a valid SIM that would connect to the network. My guess is the time/date was off on the lock screen? Once it updates the date/time the lock is removed. I learned this after disconnecting the battery to fix a 925.
    Fair point, my SiM was in there and valid, but auto update time was not on.....
    01-30-2015 02:40 PM

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