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  1. Jhoni Iverson's Avatar
    Those who have installed the update, could you specify the OS version?
    03-05-2015 09:08 AM
  2. Michael Bull2's Avatar
    Just got an update for Lumia 535, I'm O2 uk
    Last edited by Michael Bull2; 03-05-2015 at 03:31 PM.
    03-05-2015 03:20 PM
  3. vyps's Avatar
    I updated via OTA (OS 8.10.14234.375, Firmware .....15053.24003) but touch issue still remains.
    People say that they have no problem please try to do the test with multitouch app, it is the only way to see that there is a problem. The fact is that there is not ONE Lumia 535 with perfect 5 point touch at this test (if you can find one post here the video of test)
    03-06-2015 02:36 AM
  4. Shan Ali Khan's Avatar
    I updated via OTA (OS 8.10.14234.375, Firmware .....15053.24003) but touch issue still remains.
    People say that they have no problem please try to do the test with multitouch app, it is the only way to see that there is a problem. The fact is that there is not ONE Lumia 535 with perfect 5 point touch at this test (if you can find one post here the video of test)
    Yes true people who bought their first lumia thinks that 535 is now good.
    I have been using 520 since year it works with 4/5 touch. but lumia 535 still have problems in touch. I wish Microsoft should work harder for this phone and generate more updates.

    P.S i have already updated phone using recovery tool.
    03-06-2015 05:48 AM
  5. RealPP's Avatar
    Been using this phone for two months. The touch issue still persist even after two major touch related updates. It feels like my phone's touch has gotten even worse after the last update.. I guess this phone is a downgrade from my old Lumia 620 except for the RAM.
    03-08-2015 02:47 PM
  6. Adolf Kleinhans's Avatar
    quoting your full OS and firmware versions.
    Thanks.
    OS v.8.10.14234.375
    Firmware revision number 02060.00000.15053.24003
    Hardware revision number: 3.0.0.0
    Radio Software v. 20c9.00069.0001

    Update has improved it yes but it still (literally) unusable at times. I have done some extensive tests and have found that:

    - Using after washing hands with warm water (Even worse after shower) = Rapid touch repetitions
    - Using with cold wet fingers = Nothing. Works 100%
    - Using with damp sweaty hands (I live in ZA, its mind bogling hot, so yes, my hands are sweaty allot = Rapid touch repititions.
    - Using while on charge = touch repetitions
    - Using while on unsupported 3d party charger (Ipad 3 USB hub with Nokia usb cable) = Rapid touch repetitions.
    - Also experience random ghost touches with dry screen and damp screen alike. No difference wether it is faggoed or completely dry (just wiped with a cloth).
    - Fast typing almost always result in ghost touches on random letters.
    - Swype type 90% of the time does not work no matter what the conditions. While swyping the phone will lose track of your finger and the reengage on another letter.

    To me this seems like hardware issues if I take into account the fact that not everyone is experiencing the same issues but specially because of the charger issues. We have a rather unstable electicity grid in ZA and as such I do not think that the supported charger is as stable as it should be resulting in a milder version of what happens when on non-supported charge. I could even send you a video of this: Plug the phone in, rapid touch repititions (with occasional ghost touch), the plug charger out it works 100%, repeat the process as much as youd like, the results are the same.

    There, that's as thourough a report as you can get. I'd seriously love to hear what MSFT has to say. And they better not give up, if this is hardware issues there should be a recall.

    Thanks Pete, Keep us updated.
    03-14-2015 05:13 AM
  7. Pete's Avatar
    Adolf, what you're describing here doesn't really follow the symptoms of the multi-point touch sensitivity issue that the latest update attempted to address (might well have made things better for you though.

    Regardless, I'd advise you to contact your nearest care centre and see what they say. They might be able to diagnose whether this is a hardware or other kind of issue. I hope that it gets resolved for you.
    03-15-2015 03:12 PM
  8. diegalex's Avatar
    I left also my report:
    OS v.8.10.14234.375
    Firmware revision number 02060.00000.15053.24003
    Hardware revision number: 3.0.0.0
    Radio Software v. 20c9.00069.0001
    Chip SOC: 8212
    Manufacturer Name: RM-1090_1023
    Mobile operator: 000-FR

    - 2 fingers has improved a lot. The phone is fully functional with 2 fingers.
    - 3 finger o more. Appears and disappears touches. Very unstable.
    - Sometimes, while I'm charging the device detects touch instead of scroll.
    03-17-2015 12:45 PM
  9. Kamal Kohli's Avatar
    I am also facing same issue.. . Plzzz make some cure for this problem
    03-24-2015 07:46 AM
  10. Pete's Avatar
    I am also facing same issue.. . Plzzz make some cure for this problem
    Plzzz read the thread. The answers are here.
    Guytronic likes this.
    03-24-2015 07:56 AM
  11. borgof's Avatar
    Hello guys,
    I too have lumia 535 since a week ago. As soon as I unpacked it I received updates and currently my About/Extras+Info section reads as followed:

    OS version 8.10.14234.375;
    FW rev No.: 02060.00000.15053.24003
    HW rev. No.: 3.0.0.0
    Radio: 20c9.00069.0001
    Chip SOC: 8212
    Manufacturer name: RM-1089-1024
    Mobile Operator: 000-33
    Core Build ID: 8031.19 (02060.00000.15053.24000).

    I can't speak about phone behavior prior to the updates since I installed them almost out of the box. However I have major problems using the touchscreen. I manage with usual stuff (messaging, browsing etc.) even though I get mad with issues, but gaming is impossible.
    Sometimes when i type message i get random key pressed at the other end of the keyboard. Also some symbols dont react (random ones). Zooming an image is impossible if you start by holding 2 of your fingers too close to each other, and even if i separate them enough it still has issues. During extensive usage of the phone while my thumb gets even a little sweaty the touch goes all haywire, e.g. i try to scroll but it opens an app or follows a link, I try to open an app or link and it doesnt react at all.
    When playing a game like Dream League Soccer, the touch works fine for ~30(or as long it takes my thumb to get sweaty) seconds and then it starts loosing itself moving players in random directions, or not moving them at all.

    A good looking sturdy phone that is this buged is such a shame. Prior to this phone I had L520 which had NO issues at all even after I broke my screen and replaced it with chinese one bought from Aliexpress.com.

    It really seems to me that this is a HW issue since I went to a different carrier than mine yesterday and used one L535 that was in their stand and it had same problems as mine.
    03-24-2015 03:12 PM
  12. SHashank Yadav's Avatar
    yes same problem

    very poor performence of touch, when and where is the update it is hardware problem or software kindly reply and provide ota update as soon as possible.

    worst phone ever i bought

    same problem here i also went nokia care they updated my phone but it didn't solved touch issue..... this phone freaked me, i just want to replace this phone as soon as possible.
    Last edited by Guytronic; 03-29-2015 at 04:47 PM.
    03-25-2015 02:44 AM
  13. Shan Ali Khan's Avatar
    Pete , i just received the phone after touch panel replaced but i goto multi touch there are still problems
    Should i return phone to nokia care again or wait for official update or software ?
    03-25-2015 05:36 AM
  14. v535's Avatar
    Updated to latest version and still there are issues with multi-touch. I'm attaching screenshots of touch problem when I used multi-touch test app to verify the same problem. picture

    In the pics i'm using 4 fingers and app says 2 touch events, 3 or 5 eventhough there's only four fingers.
    After the update, estimated battery time has come down to 4 days 6hrs from 5 days 5hrs and i'm observing high noises in images from rear & front cameras after lumia camera update(Latest).
    03-26-2015 10:35 AM
  15. Pete's Avatar
    Pete , i just received the phone after touch panel replaced but i goto multi touch there are still problems
    Should i return phone to nokia care again or wait for official update or software ?
    Was this through an official care centre?
    03-27-2015 11:12 AM
  16. Pete's Avatar
    Updated to latest version and still there are issues with multi-touch. I'm attaching screenshots of touch problem when I used multi-touch test app to verify the same problem. picture

    In the pics i'm using 4 fingers and app says 2 touch events, 3 or 5 eventhough there's only four fingers.
    After the update, estimated battery time has come down to 4 days 6hrs from 5 days 5hrs and i'm observing high noises in images from rear & front cameras after lumia camera update(Latest).
    If you're using the latest firmware (from late feb/early march) and you're still getting multi-point touch sensitivity issue, you should refer to your local care centre for further advice.
    Laura Knotek and Guytronic like this.
    03-27-2015 11:14 AM
  17. Shan Ali Khan's Avatar
    If you're using the latest firmware (from late feb/early march) and you're still getting multi-point touch sensitivity issue, you should refer to your local care centre for further advice.
    pete , i received lumia week ago after 2 weeks of submitting to care point. They have replaced the touch screen the ghost touch problem is improved but still there.

    Was this through an official care centre?
    Yes it is official care point present in Microsoft Website.
    Last edited by Guytronic; 03-29-2015 at 04:48 PM.
    03-28-2015 02:39 PM
  18. manju shetty's Avatar
    Whats about Lumia 535 touch problem? I want to buy It soon..........Is that phone is good one?
    04-02-2015 07:57 AM
  19. Jhoni Iverson's Avatar
    Whats about Lumia 535 touch problem? I want to buy It soon..........Is that phone is good one?
    Wait for Lumia 640/640XL, comin out soon, guaranteed it'll save your money and time.
    04-02-2015 09:53 PM
  20. Rakesh Rocky2's Avatar
    Whats about Lumia 535 touch problem? I want to buy It soon..........Is that phone is good one?
    Lumia 640 & 640xl releasing April 7th for India. Microsoft has sent out press invites
    04-03-2015 12:07 AM
  21. proaskos's Avatar
    new update here, lumia 535 dual sim greece.
    FW rev No.: 02063.00000.15114.43005
    Much better performance with the touch but over 3 fingers still have some problems.
    04-04-2015 02:53 AM
  22. Shan Ali Khan's Avatar
    new update here, lumia 535 dual sim greece.
    FW rev No.: 02063.00000.15114.43005
    Much better performance with the touch but over 3 fingers still have some problems.
    available from recovery tool ?
    04-05-2015 08:49 AM
  23. Trifon Ivanov1's Avatar
    available from recovery tool ?
    Not available!
    04-05-2015 09:13 AM
  24. RealPP's Avatar
    It's available through PFD
    04-06-2015 09:46 AM
  25. PhilBE's Avatar
    Hi,

    I bought my son a 535 in the hope it would catch on, but with this screen issue it's not likely.
    The latest updates did not change anything, the touch is so bad (hyper sensitive) he can't even type a short message without creating a diarrhea of letters
    Is this device ever going to work properly ? is it broken and I need to replace it under warranty ?
    04-09-2015 02:16 AM
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