1. BaqerNaqvi's Avatar
    hello! I got a problem here with my Lumia 535. Yesterday I received an update and I let it download on my device. Later on after downloading, I hit the install button and got busy into routine. After couple of hours when I reached my phone, unlocked it and it was dead, black blank-display, nothing else. Only volume keys are working and i can also take screen-shots which are being saved in phone memory (I can see them while attaching to laptop). Wifi is sign is also there. But I can see no controls, nothing. Seeking help, thank you! Moreover I can get calls only. No messages.
    Last edited by BaqerNaqvi; 06-19-2015 at 01:42 AM.
    06-19-2015 01:15 AM
  2. grantpwarren's Avatar
    Soft reset a couple of times, if not hard reset using the hardware buttons.
    06-19-2015 01:17 AM
  3. BaqerNaqvi's Avatar
    Soft reset is not working and I cannot reach the actions required for hard rest.
    06-19-2015 01:24 AM
  4. vipme's Avatar
    Try it using Windows Phone recovery tool, reinstall the latest available OS.

    How can I recover/reset/restore my phone software? - Microsoft - USA
    06-19-2015 02:50 AM

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