1. albertPalmer's Avatar
    Hi,

    i noticed that when I'm touching to the "play" button on the sound call selection list or the messages/notifications etc selection, it randomly doesn't play it.

    I also have the issue that some notifications didn't play the sound although they are activated and set up to "default" sound.

    any idea?

    (nice to meet you)
    08-21-2016 02:40 PM
  2. Chintan Gohel's Avatar
    Hi,

    i noticed that when I'm touching to the "play" button on the sound call selection list or the messages/notifications etc selection, it randomly doesn't play it.

    I also have the issue that some notifications didn't play the sound although they are activated and set up to "default" sound.

    any idea?

    (nice to meet you)
    try a soft reset and check again

    Soft Reset is holding the Volume Down & Power buttons until the phone vibrates and reboots (about 15 seconds). This rebbots the phone with a cleared out RAM and Cache. No data is lost. It is good for when the phone freezes or you experience a glitch of some sort.
    08-21-2016 03:32 PM
  3. albertPalmer's Avatar
    Thanks. I try it and I'll modify this reply.

    EDIT:
    Done, but it doesn't seems to work.
    It feels like if you touch the black part of the icon then you are touching a transparent background, that you need to touch the thin grey part of the icon.
    Last edited by albertPalmer; 08-23-2016 at 11:19 AM.
    Chintan Gohel likes this.
    08-22-2016 10:22 AM
  4. ads13's Avatar
    Thanks. I try it and I'll modify this reply.

    EDIT:
    Done, but it doesn't seems to work.
    It feels like if you touch the black part of the icon then you are touching a transparent background, that you need to touch the thin grey part of the icon.
    This is w10m ringtone icon problem, they would make the inner part of play button touchable for playing.
    08-23-2016 01:50 PM

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