1. saalar's Avatar
    My Microsoft lumia 535 does not go beyond the small blue windows sign
    I have tried to hard reset, soft reset and restart it several times. I have also tried to change battery but nothing works
    I just need it to work as I am not willing to spend money on a new phone
    please help me
    thank you
    09-18-2016 12:24 PM
  2. Chintan Gohel's Avatar
    Have you tried using windows device recovery tool to restore the phone to the original OS?
    09-19-2016 08:13 AM

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