1. Windows Central Question's Avatar
    After the latest update 10581 on my Lumia 540 when I turn the phone on I'm taken to a Bitlocker Recovery page asking me for a recovery key for 'this drive' as if my phone is a computer and I cannot go any further from that screen. Does anybody know how to fix this? Help ASAP would be appreciated!
    10-29-2015 10:21 PM
  2. kalkoski's Avatar
    Same here, Lumia 830. Tried Nokia and Lumia recovery tools without success.
    I was able to flash the device using OEM tools.
    10-30-2015 08:51 AM
  3. lingas25's Avatar
    recover using Windows Device Recovery Tool
    10-30-2015 11:44 AM
  4. Kanaparthy's Avatar
    Which OEM tool you used? Could you please provide the tool details?
    11-19-2015 01:19 PM
  5. ngie's Avatar
    are you also experiencing phone restart every few minutes after connecting your lumia to your pc while downloading on nokia software updater/recovery tools?
    12-28-2015 12:41 PM

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