1. Windows Central Question's Avatar
    Often (but not always) my battery life drains within a few hours (when fully charged) even when nothing is open and the phone is not in use. Sometimes when I charge my phone (using the given charger) it takes hours to charge just 10% of the battery. Other times my phone just turns off on its own. Then when I try to turn in on it either doesn't respond or keeps looping at the Microsoft logo until eventually it turns on. What is going on??? This phone is still relatively new I've had it for about 9 months. It was like this on windows 8.1. I updated my phone to windows 10 thinking the update would fix any bugs but it's still the same. These issues just happened completely randomly I did not drop the phone any time recently. I also have barely been using my phone for the past few weeks (when this started) anyway so it can't be from overheating due to overuse. Is there any way I can fix this?? Thanks so much for your help!
    04-27-2016 02:37 AM
  2. charlatan1978's Avatar
    Hi, first of all I would try a soft reset (Vol down + power button until device goes off/vibrates)
    Failing that try a hard reset.
  3. charlatan1978's Avatar
    Hi, first of all I would try a soft reset (Vol down + power button until device goes off/vibrates)
    Failing that try a hard reset.
    04-27-2016 04:00 AM
  4. David Petkovic's Avatar
    Try getting a new battery

    Posted via the Windows Central App for Android
    05-16-2016 06:37 AM

Similar Threads

  1. Why isn't my Nokia Lumia 520 Main Menu coming on?
    By Windows Central Question in forum Nokia Lumia 520
    Replies: 1
    Last Post: 05-06-2016, 06:19 AM
  2. Lumia 830 - Mfg Remanufactured - behavior
    By Auggybendoggy in forum Nokia Lumia 830
    Replies: 7
    Last Post: 04-30-2016, 11:56 AM
  3. Replies: 3
    Last Post: 04-29-2016, 07:17 AM
  4. Lumia 820 would love to have Windows 10 and Garmin connect, how can I?
    By Windows Central Question in forum Nokia Lumia 820
    Replies: 4
    Last Post: 04-28-2016, 02:31 AM
  5. Why is it impossible to connect my Lumia 950 by USB (C) cable to computer?
    By Windows Central Question in forum Microsoft Lumia 950
    Replies: 5
    Last Post: 04-27-2016, 11:25 PM
LINK TO POST COPIED TO CLIPBOARD