1. Windows Central Question's Avatar
    Sometimes it restarts on it's own and sometimes when I press the power button, instead of going to sleep it closes down altogether
    01-18-2016 06:44 AM
  2. charlatan1978's Avatar
    Do you have any type of phone protector/cover on the device?
    Perhaps something is catching the power button?
    01-18-2016 07:08 AM
  3. Jeremy Siddons's Avatar
    No, no cover and it can do it left on a table.
    01-18-2016 09:19 AM
  4. charlatan1978's Avatar
    Hi, just a few questions for you.
    What build are you running?
    Are you part of the Windows Insider programme?
    Have you checked the store for updates and are they all installed?
    01-18-2016 09:49 AM
  5. Jeremy Siddons's Avatar
    The build is 10.0.10586.29, I'm not part of the Insider programme and it says it is up to date when I check for updates.
    01-18-2016 11:25 AM
  6. charlatan1978's Avatar
    Is it up to date when you check the store for updates?
    01-18-2016 11:30 AM
  7. Jeremy Siddons's Avatar
    Thanks for your help so far, I did reply earlier but I've just discovered that it didn't post because I had been logged out. I went into the store and then Downloads and Updates and checked for updates but it didn't show any. Is there anything else you can suggest?
    01-19-2016 02:54 PM

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