1. Yaash Poddar's Avatar
    when i receive text message or whats app message on 640xl it does not show the notifiction when the phone is on stand by, as i put life to scree by double tapping the pending message follows....(note - my battery saver is off)
    06-07-2015 02:29 AM
  2. bolot_malih's Avatar
    Have you pin whatsapp to start screen ?
    06-07-2015 02:38 AM
  3. Yaash Poddar's Avatar
    its there already
    06-07-2015 03:38 AM
  4. AmGaD-SaLaH's Avatar
    Make sure they are allowed to run in the background
    Also try soft reset .. And are you connected to the internet all day ?
    06-07-2015 05:02 AM
  5. Yaash Poddar's Avatar
    yes always conected to wifi...soft reset done already
    06-07-2015 05:53 AM
  6. Woodman1914's Avatar
    Sorry I couldn't duplicate your problem, when my phone is in standby, incoming sms text messages awaken the screen and causes it to light up for a few seconds, with the text message showing at the top of the screen. Shortly after, the screen goes to sleep/glance mode, glance showing a text message icon below the time. Can you please verify these settings for text messages:
    - Settings --> Notifications+actions --> Messaging - SIM 1 --> Show notification banner should be checked ON.
    - Settings --> Glance Screen -- > Quick status notifications should be toggled ON
    - Settings --> Lock screen --> Choose apps to show quick status , you should see text message icon (and maybe Whatsapp too if you like to see that)

    ven07 likes this.
    06-08-2015 08:35 AM
  7. JosettaC's Avatar
    Thanks. This explained it PERFECTLY! Mine defaulted to some programs that I didn't really want to see and selecting the ones I DO want to see did the trick. Thanks so much!
    ven07 likes this.
    09-02-2015 01:58 PM

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