1. Windows Central Question's Avatar
    i have forgotten the screen lock password of my lumia 640XL.how can i recover it?plz help me....my phone windows is connected to a google account...
    07-18-2015 10:23 AM
  2. AaronGraham's Avatar
    Unfortunately there is nothing you can do. I would try connecting it to your computer and see if you can use the Windows Phone Recovery Tool to reset the device back to the factory default. This would delete all apps and personal data. I am not even sure if you will be able to do this though if you don't know your password.

    Edit - Try entering the last 4 digits of your mobile number.

    Regards,
    Aaron Graham.
    Last edited by AaronGraham; 07-18-2015 at 10:54 AM. Reason: Added some additional info
    xandros9 likes this.
    07-18-2015 10:50 AM

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