1. Windows Central Question's Avatar
    i am updating my lumia 640 xl to windows 10 by insider program but while downloading update it get stuck at 9% from 15 days no 3g is working wifi is working ? so can anybody help me ..............
    08-06-2015 09:24 PM
  2. Grimwar's Avatar
    i am updating my lumia 640 xl to windows 10 by insider program but while downloading update it get stuck at 9% from 15 days no 3g is working wifi is working ? so can anybody help me ..............
    Hi,
    Are you using your phone's sim data as a connection to the web?
    Did you try connecting to a reliable internet connection?

    You will need 1.3 GB of free phone memory. 1.5 may be safer, check your phone's memory in settings/storage sense. Delete some apps to free internal memory.
    You can use the windows phone recovery tool, download to a windows 7 and up pc and reinstall the 8.1/2 to your phone.

    Try the Windows 10 again if you want, i would wait a day or so, as a newer build is due out soon.
    08-11-2015 04:10 PM

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