1. runamuck83's Avatar
    Why is my Lumia 640 XL (purchased from AT&T) randomly rebooting itself 4 times a day?

    I've already gone in and had them swap the SIM cards, and I spent a day with the SD Card removed. No difference.

    It just keeps rebooting...Do I have a dud that I should see if they will replace? Or are there other possible fixes?
    08-31-2015 06:42 AM
  2. skt_diaz's Avatar
    Why is my Lumia 640 XL (purchased from AT&T) randomly rebooting itself 4 times a day?

    I've already gone in and had them swap the SIM cards, and I spent a day with the SD Card removed. No difference.

    It just keeps rebooting...Do I have a dud that I should see if they will replace? Or are there other possible fixes?
    I had the same problem with lumia 640 when i first got it. Go to settings and check for software updates. It will stop after you have the latest updates installed. I installed 2 updates back to back and it stopped completely
    08-31-2015 07:05 AM
  3. runamuck83's Avatar
    I had the same problem with lumia 640 when i first got it. Go to settings and check for software updates. It will stop after you have the latest updates installed. I installed 2 updates back to back and it stopped completely
    When I check for updates it says the phone is up to date.
    08-31-2015 08:19 AM
  4. skt_diaz's Avatar
    https://www.windowsphone.com/en-in/h...rom-restarting

    try installing the "stop restart" app
    Last edited by skt_diaz; 08-31-2015 at 01:01 PM.
    08-31-2015 12:51 PM
  5. runamuck83's Avatar
    https://www.windowsphone.com/en-in/h...rom-restarting

    try installing the "stop restart" app
    Installed it, and it says my phone is already "Ok". Hmmm...
    08-31-2015 01:12 PM
  6. skt_diaz's Avatar
    Installed it, and it says my phone is already "Ok". Hmmm...
    Sorry, thats all i can do. I am not an expert on tech. Someone else may have a solution for you.
    08-31-2015 08:50 PM
  7. runamuck83's Avatar
    Sorry, thats all i can do. I am not an expert on tech. Someone else may have a solution for you.
    I appreciate you trying! ;-)
    09-01-2015 08:13 PM
  8. Cody Patterson's Avatar
    It could be a hardware problem. I had a Lumia icon that did that, had to send it in for a replacement. Send it in mate.
    09-01-2015 08:27 PM
  9. runamuck83's Avatar
    I know this sounds strange, but I actually fixed it just by removing the case I had on the phone. I'm wondering if it was too tight or something and may have been slightly pressing down on the keys causing it to restart or something. Anyway, I took the case off on 9/2 and it has not rebooted on its own since that day.
    09-07-2015 11:27 AM

Similar Threads

  1. Why does my phone drop calls after 2 hours of talk time?
    By WPCentral Question in forum Ask a Question
    Replies: 2
    Last Post: 10-05-2016, 11:40 PM
  2. Why my phone change date and time by itself?
    By Tato Pigg in forum Windows Phone 8.1
    Replies: 2
    Last Post: 08-31-2015, 12:58 AM
  3. Windows10 Three Times Unsuccessful update
    By ReprobusR in forum Windows 10
    Replies: 1
    Last Post: 08-30-2015, 09:02 PM
  4. EA Access members can own Battlefield 4: Naval Strike free for a limited time
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 08-30-2015, 11:42 AM
  5. 1 Day old Lumia 925 Problem
    By X0LARIUM in forum Nokia Lumia 925
    Replies: 1
    Last Post: 08-30-2015, 09:00 AM
LINK TO POST COPIED TO CLIPBOARD