1. Windows Central Question's Avatar
    After update my images are blur. Tryed to restart phone, use other app (Lumia camera) but still same problem. My camera is clear and I never had this problem before! Please help. Ty all.
    02-03-2016 07:45 AM
  2. PaulMilbank's Avatar
    Try hard reset (system, about, reset) if no change, is the windows Device recovery tool and go back to 8.1. If that doesn't fix it, you have a hardware problem, take the phone back.
    02-05-2016 08:48 PM
  3. Arizona Willie's Avatar
    Ummm, you < might > need to clean the lens.

    It's in a spot where it is easy to accidentally put your finger on the lens and get oil on it. That can build up and need to be cleaned.
    gpobernardo likes this.
    02-08-2016 12:41 PM
  4. gpobernardo's Avatar
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central.
    02-18-2016 10:42 AM
  5. UrhoRtl's Avatar
    I have a Lumia 1020. After the installing OS 10.0.10586.164 Lumia Camera does not work properly. Image is blurred. Hard reset done twice.Someone has the same problem? The solution?
    03-20-2016 10:43 AM

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