1. systematicchaos's Avatar
    I bought 640xl a week ago. Installed the W10 preview and almost everything worked fine.
    After a couple days, there was a problem. When I call anyone the phone app hangs. I press "End Call" button but nothing happens, the call doesn't end. A restart makes it work again perfectly. but then it happens again whenever the phone is idle for an hour or so, have to restart 3-4 times a day. And now people are complaining that my phone is always 'not responding' when they call me. Can anyone tell what's the fix? I went back to 8.1 and the problem was there as well. Can anyone please help me out?
    02-25-2016 04:16 PM
  2. Jon4248's Avatar
    That sounds like a hardware issue, I've never had that happen before with mine. What model? mine is RM-1096
    02-25-2016 06:26 PM
  3. systematicchaos's Avatar
    Mine is RM-1067.
    02-25-2016 08:05 PM

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