1. Lalit Singh3's Avatar
    hi i really need help.i have updated my lumia 640xl dual sim to windows 10
    1. it was showing 1.34 GB free space in phone memory, i started downloading asphalt 8 game but after ful download at the time of installation it showed clear some memory. then i stoped it installation from store but my memory is full and even i cant see the game. how can i clear the cache of that game.
    2. if now i factory reset my phone will it get to windows 8.1 again or windows 10 only ? please help i cant use any application bcoz of this and it is not allowing any app to move to sd card also
    abhishek singh21 likes this.
    03-22-2016 06:16 AM
  2. abhishek singh21's Avatar
    hi i really need help.i have updated my lumia 640xl dual sim to windows 10
    1. it was showing 1.34 GB free space in phone memory, i started downloading asphalt 8 game but after ful download at the time of installation it showed clear some memory. then i stoped it installation from store but my memory is full and even i cant see the game. how can i clear the cache of that game.
    2. if now i factory reset my phone will it get to windows 8.1 again or windows 10 only ? please help i cant use any application bcoz of this and it is not allowing any app to move to sd card also
    1. there is no definite way to clear cache, you could try soft reset via volume down+lock key and after 10 seconds device will reboot

    2. your phone will remain on windows 10 build that you have currently.
    :)
    03-22-2016 06:21 AM
  3. eusty's Avatar
    Before you download the game check Settings>System>Storage and see where it will install new apps to.
    03-22-2016 06:32 AM
  4. Lalit Singh3's Avatar
    thanks but it didn't worked...... if i go to setting there is factory reset option ... will that help ? and will it be in windows 10 or will it become windows 8.1 bcoz phone came with 8.1
    03-22-2016 06:34 AM
  5. Lalit Singh3's Avatar
    earlier i didnt have sd card so it was on phone memory only . but now i cant find it phone and it is still using lots of phone memory
    03-22-2016 06:36 AM
  6. eusty's Avatar
    thanks but it didn't worked...... if i go to setting there is factory reset option ... will that help ? and will it be in windows 10 or will it become windows 8.1 bcoz phone came with 8.1
    This will clear your phone to the state you bought it in.....but it will have WM10 installed.
    03-22-2016 06:38 AM
  7. Lalit Singh3's Avatar
    thanks then it is better to reset it ::-)
    03-22-2016 06:40 AM

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