1. Sarfraz Ali's Avatar
    I had downloaded Upgrade Advisor and install windows 10 update in my Lumia 640 XL , problem is only that " it has no password on screen lock" what is that issue? anyone help me , i had made a hard reset also , but no fixing of error .. anyone for solution ?
    abhishek singh21 likes this.
    03-22-2016 01:05 PM
  2. Edwin009's Avatar
    Hello Sarfaraz,

    Is the upgrade advisor telling you that the device does not have password? If that is the case, you can set a password from the security settings.

    Regards,
    Edwin S |Tech Support Team
    CloudAppsPortal
    03-22-2016 01:21 PM
  3. abhishek singh21's Avatar
    I had downloaded Upgrade Advisor and install windows 10 update in my Lumia 640 XL , problem is only that " it has no password on screen lock" what is that issue? anyone help me , i had made a hard reset also , but no fixing of error .. anyone for solution ?
    this is not a bug, you might have not been able to find the correct settings. :)

    settings>personalization>lock screen>sign in options>pin

    as you will open the pin you might be prompted to put in your Microsoft account password , do that and then you can enter your desired numeric pin which will lock your device :)

    on top there is another option > require sign in here you could choose when and after how long will the phone ask for pin :)
    03-22-2016 01:24 PM

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