1. star_lord's Avatar
    I just bought a Microsoft lumia 640 xl
    The phone works excellent
    But when I try to connect it to my Pc, It is not detected on it(I am using a win8 PC system and have installed Windows Phone software on it). The phone tho starts charging.
    When I check the device manager it is found in 'Other devices' and has a yellow sign with a exclamation mark on it..I tried uninstalling the drivers (didnt worked).
    When I try to update it, it says screenshot-669-.png

    I am confused about the problem
    Is it my pc or my phone?
    I was not expecting this as it is a new phone.

    Any suggestion is appreciated.
    Please help
    Last edited by star_lord; 07-13-2016 at 01:56 PM. Reason: wanted to add an image
    07-13-2016 01:44 PM
  2. star_lord's Avatar
    07-13-2016 01:52 PM
  3. elhelmiey's Avatar
    since yours is charging > switch off your 640xl and it will later restart by its own > your pc should detect it from now on
    07-14-2016 08:11 AM
  4. star_lord's Avatar
    It says

    07-14-2016 01:52 PM

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