1. Olumayowa Odebiyi's Avatar
    I've been using my phones hitch-free for the past 2+ years but due to the recent updates before the tragic news that my 640xl had been axed from the FCU, I developed issues with apps failing to completely delete from the app list.

    Does anyone have a solution to this? You know how it goes. I had to uninstall apps to create space for the downloads /updates, and then the complaints developed.

    Help!! Anyone?
    11-19-2017 12:41 AM
  2. Olumayowa Odebiyi's Avatar
    https://1drv.ms/f/s!Aj2enY7fXkvdhvoUOd97fKMRrIcRjw

    Those are snapshots of what I'm talking about, in case the explanation didn't come off well. Has anyone experienced this? How do you correct the situation?

    Thanks...
    11-19-2017 01:00 AM
  3. Olumayowa Odebiyi's Avatar
    Did you all notice the botched comic bok reader app? And the faded Facebook beta app..... Both uninstallable or deletable, any ideas?
    11-19-2017 09:30 AM
  4. Krystianpants's Avatar
    Your device is doing a backup when that happens. If your backup is huge it will take forever. If you restart your device you could mess it up or it has to start all over.

    Go to backups and see that one is happening when you see that.

    You can also change options so apps that require huge backup sizes are left out.

    A company that knows interfaces would have put "pending backup" to alert the user.
    libra89 likes this.
    11-20-2017 10:58 AM
  5. Olumayowa Odebiyi's Avatar
    Originally posted by Krystianpants
    Your device is doing a backup when that happens. If your backup is huge it will take forever. If you restart your device you could mess it up or it has to start all over.

    Go to backups and see that one is happening when you see that.

    You can also change options so apps that require huge backup sizes are left out.

    A company that knows interfaces would have put "pending backup" to alert the user.
    Sorry! Back up? Where do I check that? The backup aspect of settings doesn't help at all, as it refers me online, and clueless still...
    01-05-2018 09:40 PM
  6. Olumayowa Odebiyi's Avatar
    A hard reset also corrected this problem as well. Odd that the hard reset becomes the one size fix all solution to all the many problems and tweaks associated with the device in the last couple of months for me.

    I actually was reluctant to do the hard reset when I found how to it, for fear ot could wipe my data. Fortunately I could exclude the SD cars from the process. Rather slowly but surely all the matters that gad disturbed my use of the phone have all been resolved with the hard reset.

    Just back up your data though.
    03-13-2018 08:00 AM

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