02-13-2017 07:32 PM
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tools
  1. gpobernardo's Avatar
    The Lumia 640 has been a strong candidate for a lot of prospect buyers and Windows Phone enthusiasts. Have you recently bought one yourself? Have you felt that something was not right or wasn't working well with it? Some hiccups or snags? If "yes", then fire off below and let us know what you've found.

    [TIP]Here are some useful information which you may come across:

    Some issues with responsiveness and app delays can be resolved by either restarting your phone or performing a Soft Reset.

    If things get a bit more serious, you may opt to perform a hard reset.

    Lastly, if things really get serious, you may need the Lumia Software Recovery Tool to check your phone up - head over to this Microsoft FAQ page for more info.

    Make sure to check the official Windows Phone 8 How-to Page as well for some of the most common tips and trouble shooting guides.[/TIP]

    [INFO]Restarting your phone involves turning it off and then turning it on again. Turn off your phone by pressing the power button until you are prompted to "Slide down to power off". Turn your phone on again by pressing the power button until it vibrates.

    A soft reset is similar to pressing the reset button in PCs and has the same effect as pulling out the battery of your phone and then putting it back in. For phones with non-removable batteries, press the volume down and power button together until your phone restarts. For phones with removable batteries, you can either opt for the button combination or remove the battery and then return it.

    A hard reset will reformat your phone by removing all the user information leaving only the bare OS and firmware currently installed in your phone. This can be done by going to your phone Settings > about > tap on reset your phone. You will be prompted once before doing this just to be sure. Be sure, also, to have everything backed up since there would be no way to recover all of your files.

    The Lumia Software Recovery Tool is the final option, for example for "bricked" phones that would no longer turn on, be charged, etc. This can be used to either roll back to a previous OS version or force an update to a more current OS version[/INFO]

    Remember to describe the bugs and defects you find as detailed as you can: let us know your phone model and then what happened leading to the bug or how you found the defect. This way, our members would be able to help you quickly and accurately.
    visti, Guytronic and pureview_lvr like this.
    04-04-2015 02:38 PM
  2. rohit bhattacharjee's Avatar
    Video recording is very very noisy..there is a lot of static in the videos I record.. :/
    Nathan-NL and gpobernardo like this.
    04-12-2015 07:12 AM
  3. agaskew's Avatar
    Video recording is very very noisy..there is a lot of static in the videos I record.. :/
    I have no static or noise whatsoever in videos. Strange...
    04-16-2015 10:21 AM
  4. agaskew's Avatar
    Glance screen does not show extended information such as Weather
    04-16-2015 10:27 AM
  5. xivius's Avatar
    Glance screen does not show extended information such as Weather
    Same here :(
    04-17-2015 09:02 AM
  6. gpobernardo's Avatar
    Glance screen does not show extended information such as Weather
    Same here :(
    Did you set MSN Weather as your lockscreen provider?
    04-21-2015 06:32 AM
  7. Thuruv's Avatar
    Weather reports are available only when the data connection is turned on or on wi-fi along with gpobernardo 's suggestion.
    gpobernardo and littlepod like this.
    04-21-2015 01:00 PM
  8. MihaiB1's Avatar
    if i try to take a picture in the dark with Flash On it takes a black photo, even though flash light goes off :( (i suppose its a software bug where flash and picture taking are out of sync or something like that?)
    04-23-2015 09:39 AM
  9. agaskew's Avatar
    Did you set MSN Weather as your lockscreen provider?
    Yes of course
    gpobernardo likes this.
    04-23-2015 04:38 PM
  10. gpobernardo's Avatar
    Yes of course
    This thread, but for the L640 XL, might provide some insight.
    RumoredNow likes this.
    04-24-2015 03:17 AM
  11. Nathan-NL's Avatar
    Can someone comment on whether their back cover also flexes a bit in the top-right corner?

    And when I try to open check storage in the main settings screen to change where maps are saved (internal or sd card) I get this error:

    wp_ss_20150507_0002.png
    Last edited by Nathan-NL; 05-11-2015 at 07:02 PM.
    05-07-2015 02:44 PM
  12. GhostofRahul's Avatar
    Yes, it does flex at the top right
    Nathan-NL likes this.
    05-07-2015 04:01 PM
  13. Nathan-NL's Avatar
    Thanks for replying.

    Is your USB port off-center as well?
    05-13-2015 10:21 AM
  14. Delta S4's Avatar
    Can someone comment on whether their back cover also flexes a bit in the top-right corner?

    And when I try to open check storage in the main settings screen to change where maps are saved (internal or sd card) I get this error:
    I have the same issue with the "check storage". It's available on the store, it can be downloaded and installed, but it doesn't work. It seems to be some kind of a screwup by Microsoft. Really not cool, Microsoft...

    The USB port seems pretty centered to me. The whole back-cover is a bit flimsy and wobbly. But for the price, it's ok.
    05-13-2015 01:36 PM
  15. STALKER-SVK's Avatar
    back cover moves a bit on top right corner
    Delta S4 likes this.
    05-14-2015 08:40 AM
  16. Nam3d's Avatar
    Anybody else having some random restarts? Just tried calling somebody today and suddenly it restarted.
    05-15-2015 12:27 PM
  17. Birgitte Sciarretta's Avatar
    Anybody else having some random restarts? Just tried calling somebody today and suddenly it restarted.
    I saw another thread about that here last week.
    05-15-2015 01:03 PM
  18. Pearcey125's Avatar
    The headphone jack doesn't seem to work that well. I've had headphones plugged in but the phone doesn't recognise this and sound still comes through the speaker.

    This was also an issue on the 635.
    05-17-2015 07:18 AM
  19. Randolph McAfee's Avatar
    My alarm volume is tied to the notification volume. That is, if I have notifications at 1/10, the alarm is very quiet, and if I set it at 10/10, it will be loud enough to wake me. This doesn't seem like the intended behavior, but this is my first 8.1 update 2 device, so I wonder if that is the cause. The alarm volume varies with notification setting even if the phone is in night mode, with the notifications silenced (the alarm still works).

    Not seeing the flex.

    My glance screen shows my next calendar entry, but haven't tried weather.

    No random restarts.
    Delta S4 likes this.
    05-17-2015 08:51 AM
  20. Lu520's Avatar
    Glance screen does not show extended information such as Weather
    +1

    I have set MSN weather.
    05-18-2015 01:12 AM
  21. Lu520's Avatar
    Screen Brightness automatic Adjust not working.

    Network+ , Dual Smart Way(forwarding calls from 1-2 n viceversa) not working.

    Proximity Sensor Not Working
    Alexis-1991 likes this.
    05-18-2015 01:15 AM
  22. Lu520's Avatar
    Find my phone setting not working. First time its not working, if we tap it again, user forcibly redirecting to start screen...
    05-18-2015 01:25 AM
  23. Bubblefat's Avatar
    Yes, it does flex at the top right
    Not specifically. I've seen flex at the left in mine, but not the right. It's just the top two corners, though not necessarily tied to either one specifically.
    05-18-2015 02:39 PM
  24. daimv's Avatar
    Mine does flex at the top right corner.
    Also yeah apparently no way yet to move maps to SD card D: D: D: This troubles me greatly.
    Also mine doesn't have network static IP address options which also troubles me to a lesser extent.

    I have tried changing the registry for both these settings without success. :(

    USB port seems centered.
    noersetiawan and Delta S4 like this.
    05-21-2015 03:25 PM
  25. Lu520's Avatar
    Also yeah apparently no way yet to move maps to SD card D: D: D: This troubles me greatly.
    I have moved around 1.8gb apps from Phone to SD with out any issues.
    05-22-2015 03:15 AM
208 123 ...

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