1. Zeljko Stanimirov's Avatar
    I bought Lumia 640 DS from a retail store it should have option for activating office + 1TB onedrive and skype credits

    But when i start Office 365 gift and click continue it just stay there... also tried phone restart and all the same

    Phone is bought in Hungary and I am from serbia and I am using telenor serbia mobile network
    06-03-2015 05:33 PM
  2. STALKER-SVK's Avatar
    try reinstall the app
    06-04-2015 10:00 AM
  3. Zeljko Stanimirov's Avatar
    try reinstall the app
    same :(
    it stuck at checking device eligibility
    thymournia likes this.
    06-04-2015 11:44 AM
  4. jantveg85's Avatar
    This happened to me when I got the 640 for my father. You have to wait about 24 hours for it to work.
    06-04-2015 11:56 AM
  5. STALKER-SVK's Avatar
    when I got product key, does it expire if not activated now?
    06-05-2015 02:59 AM
  6. jantveg85's Avatar
    when I got product key, does it expire if not activated now?
    The product keys for this promotion expires on June 30th, if I'm not mistaken.
    06-05-2015 03:07 AM
  7. markANTHONYgb's Avatar
    Got my 640 today, had no issues activating Office 360.
    06-05-2015 11:37 AM
  8. Zeljko Stanimirov's Avatar
    This happened to me when I got the 640 for my father. You have to wait about 24 hours for it to work.
    I have lumia for weeks.. and so far no go
    06-05-2015 04:07 PM
  9. Koen C's Avatar
    The free 12 months of Office 360 only works on your pc and tablet, I think.
    06-06-2015 07:07 AM
  10. STALKER-SVK's Avatar
    The product keys for this promotion expires on June 30th, if I'm not mistaken.
    then I activated it right now
    06-09-2015 08:19 AM
  11. FancyFreddy's Avatar
    Well, I did finally get my Office 365 gift app to work. I had to borrow a SIM from a coworker from India for 2min while my 640 LTE dual sim phone was online with WIFI.

    I got the code sent to my outlook.com address and everything looks fine.

    From what I have been told, the personal license is just 1yr and does include the 1TB of OneDrive, skype minutes, and 1pc/1tablet/1phone.

    So for us folks in the USA who took advantage of getting an unlocked phone from an importer, you still need an overseas SIM for this gift.
    06-10-2015 02:15 AM
  12. Russ Gibbins's Avatar
    The way to check and see if its activated is to open word....in the search bar type account...a window will open and you will see account on the bottom left hand side....click on it ...once it opens there should be your email address upper left.....that is how you tell its activated,
    Just got of phone with microsoft help desk and that is how he checked mine. date 09/11/2015 20:36hrs
    09-11-2015 08:36 PM

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