1. Birgitte Sciarretta's Avatar
    So I am trying to download Candy Crush (don't judge) on my Lumia 640, and it doesn't work. I get 20% of the way done and then it just says Pending and the progress bar stops moving.

    I have tried both over Wifi and Cellular.

    Any suggestions?
    07-25-2015 10:54 AM
  2. Jazmac's Avatar
    Are you downloading to the phone or to a sim card?
    07-25-2015 11:25 AM
  3. Birgitte Sciarretta's Avatar
    SD card. Let me try to download to the phone.

    EDIT: Nope. It doesn't even download anything, just goes straight to pending.
    07-25-2015 11:39 AM
  4. Jazmac's Avatar
    SD card. Let me try to download to the phone.

    EDIT: Nope. It doesn't even download anything, just goes straight to pending.
    Might be a network glitch in your area. I've had it happen before. Try and get back to it later.
    07-25-2015 02:53 PM
  5. Birgitte Sciarretta's Avatar
    Been trying since Sunday.
    07-25-2015 03:16 PM
  6. diajohn's Avatar
    I believe there are some store issues. My 635 with Windows 10 has a few apps that act that way. I am guessing there is a compatabilty issue that the newer Windows store is picking up on and not properly notifiying the customer. Microsoft is changing so much, so fast., there appear to be loose ends with the store.
    07-25-2015 04:38 PM
  7. Birgitte Sciarretta's Avatar
    Thanks, that makes total sense!
    07-25-2015 05:06 PM

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