1. Windows Central Question's Avatar
    so i tryed to hard rest my phone because my phone would not unlock when i put the right password in ... so i tryed to hard rest it .. then in the middle of hard resting it i toke out the battery because i changed my mind... now when i turn on my phone it shows the Microsoft logo and then it goes to a rotating gear then a sad face comes on and it keeps doing that over and over .. any can helpp?i tried doing the power button and volume down button and nothing works but i feel like i tryed everything... help
    10-23-2015 10:34 AM
  2. Indistinguishable's Avatar
    Sounds like you're going to need to use the Windows Device Recovery Tool. Check it out here: Recover my Windows Phone | Windows Phone How-to (United States)
  3. Indistinguishable's Avatar
    Sounds like you're going to need to use the Windows Device Recovery Tool. Check it out here: Recover my Windows Phone | Windows Phone How-to (United States)
    10-23-2015 11:04 AM

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