1. Anix90s's Avatar
    I am using Lumia 640 running Windows 8.1 with all latest update installed. The problem is, when I play a video (from SD card or online), the phone screen freezes for a few seconds and then reboots with a vibration. I tried resetting the phone and even reinstalling software using Windows Device Recovery Tool, but the problem is still there. Any solution?
    10-25-2015 01:20 PM
  2. libra89's Avatar
    This is an interesting issue. I must ask, are you playing video from an app, or from the web browser? Or is this video sent in an MMS?
    10-25-2015 01:25 PM
  3. Anix90s's Avatar
    I am playing video from the in-built Video app, web browser and from other third party apps too.
    10-26-2015 11:03 PM

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