Why doesn't my Lumia 640 update to Windows 10?

  • Thread starter Windows Central Question
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Windows Central Question

I have tried updating the phone manually, but it says that my phone is up to date. It isn't - device info says I am using Win 8.1 Update 2 (v. 8.10.15148.160). I have 2GB free memory. Why doesn't it update itself to Windows 10?
 

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