1. Windows Central Question's Avatar
    Lumia 640 phone connects fine to my home (Actiontec) router.

    It doesn't connect to my girlfriend's (TrendNet) router.

    The home router is newer but both routers support WPA2

    I've tried with SSID broadcast enabled and disabled on the TrendNet router.

    I've tried changing the channel.

    I've tried moving the nearby portable phone to another room.

    I've tried "reset your phone".

    I've tried pressing volume and power controls at the same time.

    I get the same "your phone can't connect" message whether or not I enter a legitimate passphrase or a fake one.
    03-28-2016 02:07 PM
  2. Guytronic's Avatar
    Reset the router that the phone won't connect to.
    03-28-2016 02:11 PM

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