Unable to download offline maps

[Tsarli]

Unable to download offline maps. Currently on 10.0.10586.218



Well, I have been "trying again later" to no avail. Any suggestions? Force uninstall then reinstall the maps app? Try another Insider build? Or, just get a new maps app, if so, which one?

UPDATE: Tried other maps and I got the same download maps error. Looks like it's an OS build issue. Bummer.

 

[Chintan Gohel]

Have you tried a soft reset?

Currently I'm testing the download map option and I have started downloading one as I type. Same OS build.

 

[Tsarli]

I just restored my phone using the Windows Device Recovery Tool. And prior to updating again (via Insider) to 10, I made sure all the maps I needed were downloaded first. After checking everything was in working order, then and only then did I update to 10. All seems to be functioning well now.

 

[Chintan Gohel]

I just restored my phone using the Windows Device Recovery Tool. And prior to updating again (via Insider) to 10, I made sure all the maps I needed were downloaded first. After checking everything was in working order, then and only then did I update to 10. All seems to be functioning well now.

that is also one way to download maps though a hard route

 

[Yakkob]

I had my maps downloaded before update but it's decided to try and re download them and is stuck...

 

[Davide Carozza]

I had this issue, fixed it by plugging SD card into computer, deleting maps and then re-downloading. If you have them stored on internal storage maybe you can plug the phone into the computer and delete them manually?

 

[rhapdog]

I had this issue, fixed it by plugging SD card into computer, deleting maps and then re-downloading. If you have them stored on internal storage maybe you can plug the phone into the computer and delete them manually?

If maps are on the internal storage, then you can't delete them manually like you can on the SD card. You won't be able to access the directory to do so.

 

[Davide Carozza]

That's a shame. Hopefully you've found a way Yakkob.

 

[JohnnyB6]

same issue here, for the latest official build of windows 10 mobile.....