1. tpapictures's Avatar
    When I had my Lumia 925, I moved from 8.1 to the Win10 insider preview and all my game saves and app settings were restored. But I just went to official 10 on my unlocked 640 from 8.1 and none of my app settings or game saves have restored. Is there a particular way to make that happen? I just followed along the way you normally do for restoring a previous backup but none of the saves are there. Any ideas?
    Also, how do you perform a recovery from a backup if you're not setting up your phone for the first time?

    Thanks!
    04-29-2016 10:25 AM
  2. libra89's Avatar
    From what I recall the last time I did this, app settings and game saves are not saved, unless the game/app has an option to restore from a backup individually for each app/game.
    04-29-2016 11:46 AM
  3. tpapictures's Avatar
    Well, if thats the case then all the apps I wanted backed up ARE selected as being apps that keep data backed up.
    But it's still not happening. Anyone know why that is?
    Last edited by tpapictures; 04-29-2016 at 12:27 PM.
    04-29-2016 12:07 PM
  4. libra89's Avatar
    This might sound like a silly question, but I have to ask to be sure. Did you load the game/app and choose the option that says restore from a backup or something of that nature?
    04-29-2016 01:23 PM
  5. tpapictures's Avatar
    This might sound like a silly question, but I have to ask to be sure. Did you load the game/app and choose the option that says restore from a backup or something of that nature?
    That's not a silly question, perfectly good one. But I never was asked anything like that in any of the apps.
    04-29-2016 02:35 PM
  6. tpapictures's Avatar
    One other thing, I noticed that the insider preview on my 925 is creating backups that are 0kb. Anyone know how to fix that?
    04-29-2016 03:48 PM

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