1. ckoklolatos's Avatar
    Outlook of windows mobile 10: After a month suddenly the possibility to answer or forward a received mail was lost. The symbol of send and erase are grey and not functioning. Why this? Problem not solved after reset. So if I want to reply to a message I need to write a new one.
    05-10-2016 07:28 AM
  2. Chintan Gohel's Avatar
    Outlook of windows mobile 10: After a month suddenly the possibility to answer or forward a received mail was lost. The symbol of send and erase are grey and not functioning. Why this? Problem not solved after reset. So if I want to reply to a message I need to write a new one.
    have you checked for updates for mail app in store?
    Laura Knotek likes this.
    05-10-2016 07:42 AM
  3. the plyk's Avatar
    Same same. It's telling when the dev team can't even get simple and absolutely vital things such as this working. In an email client!
    05-10-2016 09:23 AM
  4. ckoklolatos's Avatar
    05-11-2016 06:23 AM
  5. ckoklolatos's Avatar
    Somebody said that the problem was solved by uninstalling and reinstalling the e-mail account. In an other thread it seems that more people are facing the same problem. Maybe there is a secure solution
    05-11-2016 06:25 AM
  6. ckoklolatos's Avatar
    Originally posted by Chintan Gohel
    Originally Posted by ckoklolatos
    Outlook of windows mobile 10: After a month suddenly the possibility to answer or forward a received mail was lost. The symbol of send and erase are grey and not functioning. Why this? Problem not solved after reset. So if I want to reply to a message I need to write a new one.
    have you checked for updates for mail app in store?
    yes
    05-11-2016 06:26 AM
  7. zack251's Avatar
    Remove your account and add it back.
    05-11-2016 11:41 AM
  8. Mark Kaplan's Avatar
    On my 950 XL Outlook is now crashing on opening. All 3 of my email accounts.
    05-11-2016 11:17 PM
  9. ckoklolatos's Avatar
    Thank you zack251. Did it your way and problem is solved since the morning!
    Chintan Gohel likes this.
    05-12-2016 05:40 AM

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