1. Brad Allison's Avatar
    Finally AT&T just rolled out Windows 10 for my 640 last night. I am LOVING it, but having to reconfigure some things and one of those things is my Outlook. It asks me to add an account and when I do add my Microsoft Account, it just goes back to the Add account screen again. What should I do here? Uninstall Office 365 and reinstall it? Any others have this issue?

    Thanks for any information
    06-10-2016 01:22 PM
  2. Chintan Gohel's Avatar
    Finally AT&T just rolled out Windows 10 for my 640 last night. I am LOVING it, but having to reconfigure some things and one of those things is my Outlook. It asks me to add an account and when I do add my Microsoft Account, it just goes back to the Add account screen again. What should I do here? Uninstall Office 365 and reinstall it? Any others have this issue?

    Thanks for any information
    make sure that the mail app has been updated before going to add accounts
    Secondly, after all apps have been updated, restart your phone and then go to the mail app and see if the mails start coming through

    There is no office 365 app for phones, we just have the free word, excel, onenote and powerpoint apps
    06-10-2016 02:43 PM

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