1. Lloyd Jenkins's Avatar
    I can't seem to get my mail or calendar or contacts to sync after updating to W10 on my Lumia640.

    I have added the account a dozen times, it says I have completed it, but when I click on the mail icon it takes me to my other pop mail account.

    If I go to manage my account I can get into my MS account but when I select view your mail it comes up with an error message saying they can't load the page.

    If I go into the phone settings page and select manage my e-mail accounts the only one that shows up is my other pop mail account. I go to add an account, it once again tells me I have done everything correctly but nothing shows up.

    It's like there is some place you have to sign in first or something to get anything to work but I can't seem to do it.
    10-17-2016 12:21 AM
  2. rlouie001's Avatar
    I would do a soft reset to see if this will resolve your issues. If not, I would back up all your data and contacts and do a hard reset. Generally, a hard reset solve most problems.
    Good luck!
    10-17-2016 02:02 PM
  3. D21K's Avatar
    What email account your trying to sync? and what version of windows 10 are you using?

    i am not sure about email stuff, but for what i understood in this thread http://forums.windowscentral.com/win...ing-faith.html pop3 compatibility is not working corrrectly
    10-17-2016 03:25 PM
  4. Lloyd Jenkins's Avatar
    I did a soft reset, it came back on and said I needed an update.
    I did the update, took about 20 minutes, resigned in to my accounts and after about 5 minutes everything came back to normal.

    So I have my outlook mail/calendar/contacts all back.

    Whew!
    10-17-2016 05:53 PM
  5. rlouie001's Avatar
    Great to hear everything is back to normal. I find that Windows 10 usually need to be restarted after an update just like doing an update on your Windows 10 PC.
    10-18-2016 07:32 PM

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