1. monedetoune's Avatar
    just got my hands on a 650 from a microsoft store, opened the box and and by default the back cover is loose, although its perfectly snapped in, it moves vertically. anyone else with this issue?
    04-21-2016 08:10 AM
  2. gwinegarden's Avatar
    Nope. Mine is as tight as a drum.
    04-21-2016 04:40 PM
  3. Jacja's Avatar
    Yep, purchased mine in the UK and it is very loose! Snapped in all round but still moves. Also has a lot of give when pressed (space between the cover and the battery). I have ordered a Kozo cover but will get the phone replaced anyway.
    04-22-2016 02:39 AM
  4. Jacja's Avatar
    Sorry. Mozo not Kozo!
    04-22-2016 02:40 AM
  5. Fatfox G's Avatar
    Guess I'm not clear about what you exactly mean by vertically moving... But there it seems that there is some space left between the battery cover and the battery itself and it makes that annoying plastic sound and feels a bit cheap... Waiting for a Mozo case...
    04-29-2016 06:03 AM
  6. Warren_2185's Avatar
    Jacja, I hope you post an update with your thoughts on the comparison in "loose-ness" of the original versus the Mozo. And if you did end up replacing your original 650 because the battery cover. Thanks. Mine definitely has space between battery and cover.
    05-08-2016 04:05 PM
  7. camaroz1985's Avatar
    My new to me 650 does this as well, moves up and down and side to side, and makes a sound with any vibration, very annoying. Would love to have a light wood Mozo for it, but I also like the original white cover. Might try to shim it with some paper on the inside.
    08-30-2017 12:52 PM

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