I think that tech sites are pretty much stuck in the mindset that WP devices are decent, but we always lose points for ecosystem, which is deserved. I read some really encouraging things following the launch. They smashed it in terms of presentation, but they were always up against it with the phones. I really hope MS considers sending out a spare cover with each review unit, if only to reduce the desire for them to dis the plastic. Bezelwise, I think they are decent, camerwisr well, I have hopes. Rear speaker is an odd one, and I doubt the Surface team would have done that. MS has a bigger worry, and that is the state of the os. The tech sites will not give much ground, and MS needs to double down to ensure there is a decent os for them to appraise. Us here, we can allow it little roughness, but a reviewer won't, and shouldn't. In terms of app gap, the quantity is a red herring. The major issue are the 50 apps that matter. Banking, Snapchat, decent Instagram, Facebook, Tinder, whatsapp, carrier apps, companion apps, hell, even the WC app needs work. Personally, I'm not missing much, but I am not typical of the majority of users. I have no FB account, Twitter account ect. In the UK, my bank has a stunning app. My eBay app is good. Rightmove is gorgeous. But, I suspect that almost none of the reviewers had such minimal app needs.