01-16-2016 10:46 PM
1,799 ... 3132333435 ...
tools
  1. keithnet's Avatar
    My credit card was charged for both my orders too!

    One of them kicked off fraud alert with my bank. When I followed the link in the e-mail from Microsoft to the Microsoft Store site to "update my payment information", during the update process (where I just told it to use the same card again), it said the phone will be shipped via UPS Overnight and arrive in "1 to 2 business days".

    No change on my order history page.

    I hope it ships today or tomorrow!!!
    geekladyemjay likes this.
    11-23-2015 03:40 PM
  2. giantenemybird's Avatar
    I just got the charge for the full price of the phone on my card a few minutes ago. I preordered the day they became available on the MS website.

    I can only assume that means it's going to ship today or tomorrow?
    11-23-2015 03:42 PM
  3. jmajid's Avatar
    mine has not been charged yet.... but then i am STILL waiting to place my order as soon as they create a ship by date from their "coming soon" sign :)
    11-23-2015 03:43 PM
  4. tripnutz's Avatar
    My am ex was just charged as well...



    I paid for 16.99 shipping...

    I remember it saying 1 to 2 days for this when I checked out.
    11-23-2015 03:45 PM
  5. occamsmonkey's Avatar
    Just got charged. I ordered on 11/16 around 1pm Pacific Time. I'm in the same situation, no update on the order status page.
    11-23-2015 03:46 PM
  6. Mark Kaplan's Avatar
    My card was charged this morning! This was not a pre-authorization. The actual charge has been processed which is not supposed to happen until the item is shipped. Order status has not yet been updated. Could it be????

    Microsoft Lumia 950 XL - Unlocked (Black)
    Price: $649.00 Qty: 1 Status: In process
    geekladyemjay likes this.
    11-23-2015 03:50 PM
  7. mranieri's Avatar
    Mine was charged as well!!!!
    11-23-2015 03:50 PM
  8. geekladyemjay's Avatar
    Thanksgiving reservation has been moved to 5:00 instead of 5:45. Just talked to the store again she said that the phone shipment is coming in on the 26th and that they will be calling people in the order that they preordered. I hope they get enough in. When I was in there the other day I was told that they had a total of 25 preorders. She said that they are still getting preorders she just had two today. This is crazy/fun! LOL But I want my phone NOW. LOL
    11-23-2015 03:51 PM
  9. alodar101's Avatar
    Why do you guys do this to yourself? Every release, every product, the same thing happens. yet you continue to do it. That's the definition of insanity!
    Calling Online Store support will NOT change what happens to your device. If you choose over night, or 3 month delivery, its gets to you when they send it. historically MS has always shipped it pre-orders for day 1 delivery, or before. I could take that to the bank. EXCEPT with the Surface Pro 4...all my accesses came on time, the device came by ground, 4 days later. No amount of screaming or yelling changed this.

    My card was just charged, so I know the process has started. I know the card is charged the minute it passes from In process to shipping. So I know my name is now on a box and passed down the converyer belt to the put on the shpping pallet....I know the email will come...its usually 2 hrs behind the charge...that means my device IS already on the shipping pallet. so, Using historical as an example, I would expect to see my device on Wednesday. My 950 was ordered on the 16th and arrived on the 20th.

    but, this was fun....lets do this again at the next release....lets all tell MS to get its act together...and whine until it gets here.

    woohoo

    How 'bout dem Cowboys!!!
    11-23-2015 04:04 PM
  10. jayk82's Avatar
    My credit card was charged for both my orders too!

    One of them kicked off fraud alert with my bank. When I followed the link in the e-mail from Microsoft to the Microsoft Store site to "update my payment information", during the update process (where I just told it to use the same card again), it said the phone will be shipped via UPS Overnight and arrive in "1 to 2 business days".

    No change on my order history page.

    I hope it ships today or tomorrow!!!

    Did the same thing to me, then cancelled my order!!!! I'm so mad right now.
    11-23-2015 04:05 PM
  11. giantenemybird's Avatar
    Did the same thing to me, then cancelled my order!!!! I'm so mad right now.

    Wowwww. Dude that's awful. It might be worth calling microsoft to try to sort it out!
    11-23-2015 04:06 PM
  12. Captpt's Avatar
    Just got a cc charge plus a fraud verification ha hope it ships soon
    My card was just charged!
    mine too!!!
    I just got notification of credit card pending charge for one of the two phones I ordered.
    The ball is starting to roll... whoohoo!!
    Paypal status hasn't changed here yet, pre-ordered mine at 12:40 EST on the 16th..
    11-23-2015 04:20 PM
  13. jayk82's Avatar
    Wowwww. Dude that's awful. It might be worth calling microsoft to try to sort it out!
    On the phone now. Losing my temper.
    11-23-2015 04:20 PM
  14. pepsicocom's Avatar
    Yep, I have active orders on microsoftstore.com and B&H New York. Both have pending holds against my credit card but neither has indicated a delivery or ship date. I still don't know for sure if the MS store version of the 950XL is dual SIM. The B&H version is advertised as dual SIM. I assume at least one of them will be the dual SIM version I want. I don't expect to have a problem selling the one I don't need. I'm hoping my MS Store order will entitle me to a continuum included in the price. I might be disappointed because the contiuum offer was "while supplies last."
    11-23-2015 04:26 PM
  15. ReachJasonHere's Avatar
    CC Charged and status on order page states: order.png
    geekladyemjay and Mark Kaplan like this.
    11-23-2015 04:27 PM
  16. jayk82's Avatar
    On the phone now. Losing my temper.
    Yup, Microsoft cancelled my order without even giving the option of verifying funds with my bank. Have over $2700 in my account but it was flagged as fraud and got cancelled. I am beyond words right now.
    11-23-2015 04:37 PM
  17. geekladyemjay's Avatar
    Yup, Microsoft cancelled my order without even giving the option of verifying funds with my bank. Have over $2700 in my account but it was flagged as fraud and got cancelled. I am beyond words right now.

    I'm sorry. I know that doesn't help but I'm feeling your pain right now.
    11-23-2015 04:40 PM
  18. jayk82's Avatar
    I'm sorry. I know that doesn't help but I'm feeling your pain right now.
    Yeah, I'm pretty livid right now. But serious congrats to all who got their cards charged!!!!

    And if any of you ordered a 2nd 950 XL and would like to get rid of one, please let me know!!!!!!!!!!!!!!!!
    geekladyemjay likes this.
    11-23-2015 04:42 PM
  19. Captpt's Avatar
    Yup, Microsoft cancelled my order without even giving the option of verifying funds with my bank. Have over $2700 in my account but it was flagged as fraud and got cancelled. I am beyond words right now.
    That's nuts,was it a credit, debit or paypal??
    Had that issue ordering Mozo Back Cover from MobileFun with my CC & Debit cards, being overseas neither accepted my order and didn't call me until the next day saying there were suspected fraudulent charges attempted.. its like wtf, let the sale go through THEN contact me right away for verification...
    Last edited by Captpt; 11-23-2015 at 04:56 PM.
    11-23-2015 04:44 PM
  20. rferrara90's Avatar
    I wonder what will happen for the people that pre ordered in store on the first week of Oct... When will we get one?
    11-23-2015 04:46 PM
  21. TennisGuy45's Avatar
    Just checked my CC Microsoft charged it today.

    Things are happening :)
    geekladyemjay likes this.
    11-23-2015 04:48 PM
  22. jayk82's Avatar
    That's nuts,was it a credit, debit or paypal??
    Had that issue ordering Mozo Back Cover from MobileFun with my CC & Debit cards, being overseas neither accepted my order and didn't call me until the next day saying there were suspected fraudulent charges attempted.. its like wtf, let the sale go through THEN contact me right away for verification...

    Debit. I've never had this problem before!
    11-23-2015 04:51 PM
  23. Mark Kaplan's Avatar
    CC Charged and status on order page states: Click image for larger version. 

Name:	Order.png 
Views:	45 
Size:	6.2 KB 
ID:	117233
    That's the first posted status change! Did you also get a tracking number? (Don't post it. Just want to know if they are showing one for you)
    11-23-2015 05:00 PM
  24. Captpt's Avatar
    I'm curious, you guys who's CC got charged did you opt for Express Shipping??? Or pre-order soon as the pre ordering began, I believe that was 12-12:30 on the 16th??
    11-23-2015 05:05 PM
  25. ReachJasonHere's Avatar
    I sure wish there was a tracking number -nothing on the order page, details and no e-mail confirmation. I ordered with the faster shipping method but time will tell.
    11-23-2015 05:07 PM
1,799 ... 3132333435 ...

Similar Threads

  1. Does the Nokia 950 or 950XL have a notification LED ?
    By KevinLev in forum Microsoft Lumia 950
    Replies: 39
    Last Post: 12-16-2015, 09:09 AM
  2. What are we going to do 2 days after we get our new 950/950XL?
    By mkenyon2 in forum Microsoft Lumia 950 XL
    Replies: 40
    Last Post: 11-09-2015, 01:03 PM
  3. Differences with single-sim and dual-sim 950XL
    By Greyze in forum Microsoft Lumia 950 XL
    Replies: 16
    Last Post: 11-05-2015, 05:35 PM
  4. How do I fix this issue, waiting for nonvoice blocking network?
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 10-30-2015, 10:29 PM
  5. Fastest option to buy a 950XL??
    By Captpt in forum Microsoft Lumia 950 XL
    Replies: 6
    Last Post: 10-29-2015, 09:10 AM
LINK TO POST COPIED TO CLIPBOARD