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  1. winboy's Avatar
    To those who pre-ordered in store, did any of you receive emails about your orders (except for pre-order confirmations)? It's my first pre-order and I have no idea whether they will call or email or nothing at all?
    I pre ordered in store on 10/09 and I have yet to receive a call or email. I did call the store a few days ago and the guy said I will get a phone call, so we shall see. I dread driving to the store on the busiest day of shopping and fighting traffic.
    11-24-2015 04:34 AM
  2. amoodie's Avatar
    I think they sold many more in pre order than they expected. Which is great.

    I'm waiting for mine too. Apparently in the second shipment.

    I also want to get an extra battery. Not sure where to get one. When I got the Lumia 830, I tried going to the Microsoft Store, and they said to get it on the internet, but no luck. Anyone hear of a place to get an extra battery for the 950 XL?
    11-24-2015 05:07 AM
  3. drtek's Avatar
    How did you get a direct number to the store? Our local number goes straight to a call center.
    11-24-2015 05:07 AM
  4. drtek's Avatar
    To those who pre-ordered in store, did any of you receive emails about your orders (except for pre-order confirmations)? It's my first pre-order and I have no idea whether they will call or email or nothing at all?
    I was told it come via email.
    11-24-2015 05:10 AM
  5. mranieri's Avatar
    Not mine.....still shows in process. WTF. Charged yesterday and no tracking??
    11-24-2015 05:44 AM
  6. HoosierDaddy's Avatar
    Not trying to hate or be bitter, but if you online folks get you XLs on the 24th or 25th and the brick and mortar stores don't have it I'll be a very unhappy camper
    While the on-line orderers will be infuriatingly smug. Its all part of the great circle of life... can suck.

    I did both so will undoubtedly be wanting to punch myself in the face.
    11-24-2015 06:38 AM
  7. HoosierDaddy's Avatar
    I was told it come via email.
    Same here. I'm guessing the email will come after 12:01 AM on Thursday.
    11-24-2015 06:41 AM
  8. CAMX67's Avatar
    Just did a check...PayPal temporary authorization CANCELED...Just got off the phone with Microsoft. I was told the order is on hold and is in Fraud Review and will need to be escalated to senior management. I really do love WP....and, yes, I am frustrated...but, all of this hassle just isn't worth it. Microsoft has botched this on EVERY level. Seconds away from just canceling my order.
    11-24-2015 06:42 AM
  9. DZimbrich's Avatar
    I'm still holding out hope that it ships today. I paid extra for the expedited shipping so if it does actually ship today, I might see it tomorrow (wishful thinking?)...
    11-24-2015 07:16 AM
  10. Captpt's Avatar
    Same here. I'm guessing the email will come after 12:01 AM on Thursday.
    Hoosier I'm going to have you order my stuff from now on, I ordered my phone 10 minutes after the pre order went live and still no movement on my order and Mobile Fun has no idea where my back cover order disappeared to even though they charged me for the cover on the 14th lol... Feel like there's a black cloud hanging over me hehe..
    geekladyemjay likes this.
    11-24-2015 07:19 AM
  11. JD_Morecraft's Avatar
    Never pay for express shipping with pre order items like this from MSFT, they always (for me at least) ship it UPS Next Day Air Saver they day before they "Ship By" date.

    If the only difference is the Saver vs Non-Saver, I'll wait until the afternoon on the same day as I'm at work anyway.
    libra89 and Bartdog like this.
    11-24-2015 07:21 AM
  12. aximtreo's Avatar
    Got shipping notification and tracking number this morning; 950xl White. Tracking number is dead at present but it is in the pipeline now.

    Yippee kyeah mortor forker.
    libra89 likes this.
    11-24-2015 07:24 AM
  13. StephenWagner7's Avatar
    Got shipping notification and tracking number this morning; 950xl White. Tracking number is dead at present but it is in the pipeline now.

    Yippee kyeah mortor forker.
    Same here, received shipping notification e-mail at 3:17AM my time!
    aximtreo and libra89 like this.
    11-24-2015 07:27 AM
  14. DZimbrich's Avatar
    Order complete!!! I Got a tracking number as of 11/24/2015 at 0640 CST!!! Who-hoo!!!!!
    fpostrow and libra89 like this.
    11-24-2015 07:41 AM
  15. geekladyemjay's Avatar
    To those who pre-ordered in store, did any of you receive emails about your orders (except for pre-order confirmations)? It's my first pre-order and I have no idea whether they will call or email or nothing at all?
    Have not received an email but they did say they would definitely call.
    11-24-2015 07:59 AM
  16. geekladyemjay's Avatar
    How did you get a direct number to the store? Our local number goes straight to a call center.
    It was a while before I realized I wasn't talking to the store so I started asking specifically to speak to someone in the store.
    11-24-2015 08:02 AM
  17. Mark Kaplan's Avatar
    It's starting!! Awesome!! Still waiting for mine to ship.
    11-24-2015 08:03 AM
  18. HoosierDaddy's Avatar
    Hoosier I'm going to have you order my stuff from now on, I ordered my phone 10 minutes after the pre order went live and still no movement on my order and Mobile Fun has no idea where my back cover order disappeared to even though they charged me for the cover on the 14th lol... Feel like there's a black cloud hanging over me hehe..
    Think twice. I got an automated refund (but not order cancel) for my MobileFun Mozo order. I suspect its due to some rules about not charging more than 30 days before shipping. My order is still there but shows a shipped status and number shipped as zero. LoL. Right before that, I got an email from someone there I have been taking to explaining the delays. She asked for links to threads so she can post info. If she doesn't in the next few days, I'll copy/paste what she told me.
    11-24-2015 08:04 AM
  19. sph0308's Avatar
    My 950 XL has shipped as well as my brown leather Mozo back....stoked !

    Update : Just checked my Mozo order and it arrived in Philadelphia this morning. UPS says I should get it tomorrow which is also when my phone should arrive :)
    Last edited by sph0308; 11-24-2015 at 09:25 AM.
    dharmababa likes this.
    11-24-2015 08:46 AM
  20. mohmia's Avatar
    my card was charged yesterday. still no update on the order status. keeping my fingers crossed for it to ship today
    11-24-2015 09:00 AM
  21. keithnet's Avatar
    My shipping confirmation just arrived from one out of two of my orders. Tracking # doesn't work yet, though.
    11-24-2015 09:01 AM
  22. PepperdotNet's Avatar
    Got a tracking number this morning for the second phone. First one still shows in process.
    libra89 likes this.
    11-24-2015 09:04 AM
  23. jmajid's Avatar
    well - i kept pressing checkout and place order for the past 5 days and it JUST went through !! :) im shocked -
    white 950XL ordered with discover cash back 5% and the wireless portable battery charger too.... so i can use it on the go if required....
    libra89 likes this.
    11-24-2015 09:23 AM
  24. Chad Welsh's Avatar
    One order black 950XL shipped and one that was ordered only minutes after is still in process.
    11-24-2015 09:27 AM
  25. aaronhong13's Avatar
    well - i kept pressing checkout and place order for the past 5 days and it JUST went through !! :) im shocked -
    white 950XL ordered with discover cash back 5% and the wireless portable battery charger too.... so i can use it on the go if required....
    Did it have an estimated ship date?
    11-24-2015 09:30 AM
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