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  1. EDDS's Avatar
    I'm assuming nobody their phonecall from Argos then?
    Nope.
    12-02-2015 04:54 PM
  2. reerdo's Avatar
    When I rung Argos earlier today as my status hasn't budged from we will contact you to arrange delivery I was told they have up till tomorrow to contact me to arrange. If they don't I will be cancelling an reordering with Amazon.
    12-02-2015 06:21 PM
  3. rickt1's Avatar
    I'm assuming nobody their phonecall from Argos then?
    No what a surprise
    12-02-2015 06:49 PM
  4. naeem151287's Avatar
    Waiting for MS Australia to ship my phone by the 8th of December. Been waiting for so long!
    12-02-2015 10:12 PM
  5. bozvandam's Avatar
    Text from Argos telling me that due to "software issues" MS has "delayed the 950XL". It will be with me by the 06/12 and they apologise for the inconvenience!

    What's the legal position behind advertising, and in some cases, taking money for something you know you can't supply?

    I notice they've changed their site to say delivery within 5 days.
    12-03-2015 02:34 AM
  6. rickt1's Avatar
    Just got a text from argos saying its been delayed due to software issues but will be released by 6 December.

    On a different note I notice the price for the black 950XL has gone back up to 474.99 on amazon uk
    Last edited by rickt1; 12-03-2015 at 02:57 AM. Reason: spelling
    12-03-2015 02:35 AM
  7. A_Pieman's Avatar
    Snap also had a text from Argos announcing a slight delay due to software issues... Phone to arrive no later than 06/12 which is Sunday... I don't think I am going to hold my breath, but at least they have contacted me and do say they will contact me when it has been dispatched.

    Legally I am no expert but I wouldn't expect you to get anything, you could ring customer services and they may make a good will gesture, or you could cancel and get a refund.
    12-03-2015 02:36 AM
  8. Naval Patel's Avatar
    Text from Argos telling me that due to "software issues" MS has "delayed the 950XL". It will be with me by the 06/12 and they apologise for the inconvenience!

    What's the legal position behind advertising, and in some cases, taking money for something you know you can't supply?
    I got the same message. They lied considering the website stated "1 day delivery"

    Dissapointed!
    12-03-2015 02:36 AM
  9. EDDS's Avatar
    So I've just received a text message from Argos...

    Hello, this is an important message from Argos. Microsoft have regrettably advised that, following some unexpected software issues, the release of the Microsoft Lumia will be slightly delayed. You will now receive you order, ref **********, no later than 06/12 and you will be notified once your order has been despatched. Apologies for any inconvenience caused and thank you for your patience

    The whole thing about the software is complete bollox.
    12-03-2015 02:37 AM
  10. 1st_Raven's Avatar
    I had set the delivery to my work address to make sure that it arrived and now its due on sunday..... Guess I wont get it until monday then.
    12-03-2015 02:38 AM
  11. Naval Patel's Avatar
    Just had a text from Argos, mine is arriving tomorrow 2nd Dec
    Did you get the phone?
    12-03-2015 02:48 AM
  12. mathewhayward's Avatar
    I got the text too. **** 'em, I'm going to cancel it and stick with my Amazon order.
    12-03-2015 02:52 AM
  13. camptime's Avatar
    Waiting for MS Australia to ship my phone by the 8th of December. Been waiting for so long!
    I am waiting as well unfortunately I will not get to see it till the 17th the day I flay back to Australia. :(
    12-03-2015 03:18 AM
  14. filmalive's Avatar
    It might be worth noting that a number of retailers have had their stocks delayed so this isn't just Argos.

    Amazon went from the 3rd to 12th December a number of weeks back
    Clove went from first stocks expected to ship on 2nd December to now first stocks expected 7th December
    Mobile Fun went from stock due 2nd Dec to stock due 3rd Dec to stock now due in 1 week.
    CPW went from 3rd Dec to 8th Dec
    MobilePhoneDirect went from 3rd Dec to in stock in 5 working days

    So I think there is a supply issue from MS here.
    A_Pieman likes this.
    12-03-2015 03:30 AM
  15. A_Pieman's Avatar
    I am sure it is a supply issue, but the fault Argos made was to show next day delivery when they didn't have the stock available to send out at their suppliers. They have now removed the available 'next day' from the website but it shouldn't of been there is the first place. Argos are not the only company to do this but their systems haven't handled this problem well.
    12-03-2015 04:00 AM
  16. peekay13's Avatar
    Did you get the phone?
    No it never came, I got this text from them this morning

    Hello, this is an important message from Argos. Microsoft have regrettably advised that, following some unexpected software issues, the release of the Microsoft Lumia will be slightly delayed. You will now receive you order no later than 06/12 and you will be notified once your order has been despatched. Apologies for any inconvenience caused and thank you for your patience
    Naval Patel likes this.
    12-03-2015 04:08 AM
  17. Pete's Avatar
    MS Store in the UK is still listing "ship by 3rd", I was told yesterday that items would ship today. I (or someone else) will post when I get a shipment notification. It's entirely possible that Argos knows something that the MS Store doesn't, however.
    madusmacus and CraigGB like this.
    12-03-2015 04:17 AM
  18. dKp1977's Avatar
    According to DHL mine is supposed to be delivered some time today. But the current status is that it's being processed in a city about 550km away from me. I'm really wondering how the hell they are supposed to keep todays delivery date. We'll see.
    12-03-2015 04:23 AM
  19. madusmacus's Avatar
    MS Store in the UK is still listing "ship by 3rd", I was told yesterday that items would ship today. I (or someone else) will post when I get a shipment notification. It's entirely possible that Argos knows something that the MS Store doesn't, however.
    Bad Job MS Store UK
    I was told the same but it was from a cookie cutter response team :(
    They dont even answer Tweets about this
    12-03-2015 04:28 AM
  20. bells0's Avatar
    Still hoping my MS UK order ships today for tomorrow!!

    Edit - you can add to cart now, no preorder date showing
    Last edited by bells0; 12-03-2015 at 04:48 AM.
    12-03-2015 04:36 AM
  21. CraigGB's Avatar
    Still hoping my MS UK order ships today for tomorrow!!
    me too, Pete yesterday was told it should be, if that is true or not I don't know as customer support is never the most reliable but it's all we have to go on so far, a couple of people have indicated stock of the phones has been in the UK for a while now for a couple of weeks or so, I'm not 100% on who but I think one of them was Zac from WinBeta on a podcast who said that was the case, as pretty much the rest of the world has them already I can't see them delaying the launch because of the software on the phones. if I had to make a guess I wonder if Microsoft has restricted stock being supplied to third party sellers to fulfil their own pre orders first?, that might just be me hoping because I want my phone. :P
    bells0 likes this.
    12-03-2015 04:52 AM
  22. Pete's Avatar
    I've also noticed that the UK MS Store now lists the 950 as "buy now" rather than "pre-order".
    12-03-2015 05:02 AM
  23. bozvandam's Avatar
    It might be worth noting that a number of retailers have had their stocks delayed so this isn't just Argos.

    Amazon went from the 3rd to 12th December a number of weeks back
    Clove went from first stocks expected to ship on 2nd December to now first stocks expected 7th December
    Mobile Fun went from stock due 2nd Dec to stock due 3rd Dec to stock now due in 1 week.
    CPW went from 3rd Dec to 8th Dec
    MobilePhoneDirect went from 3rd Dec to in stock in 5 working days

    So I think there is a supply issue from MS here.
    But have any of the others announced that it is a "software issue" and that MS have decided the release will be "slightly delayed"?
    12-03-2015 05:05 AM
  24. EDDS's Avatar
    It was already delayed in the first place, Microsoft missed their targeted November launch already which wasn't too bad as it was only a few days (Dec 3rd) but they've really buggered things up now.

    Starting to get frustrated.....
    12-03-2015 05:21 AM
  25. 1st_Raven's Avatar
    If it is a software issue, then how did it get released in the US and Canada or do they get a different OS (hard to believe)
    bozvandam likes this.
    12-03-2015 06:33 AM
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