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  1. Pete's Avatar
    Just had my shipping confirmation email and tracking number from the MS Store.
    bells0 and CraigGB like this.
    12-03-2015 08:11 AM
  2. CraigGB's Avatar
    just got a email that my order from the UK MS store has been shipped, placed it on the 27th of October for one of each phone :)
    bells0 and Pete like this.
    12-03-2015 08:18 AM
  3. bells0's Avatar
    Guessing my 1 Dec pre-order won't make the cut. Bummer.
    12-03-2015 08:19 AM
  4. Pete's Avatar
    Guessing my 1 Dec pre-order won't make the cut. Bummer.
    Wait a while. The emails aren't all sent out at exactly the same time, you might get your shipping confirmation this afternoon sometime.
    12-03-2015 08:22 AM
  5. EDDS's Avatar
    I've just been chatting to a MSFT rep who said they don't price match?

    Can someone confirm this as I've seen conflicting reports?
    12-03-2015 08:24 AM
  6. CraigGB's Avatar
    I've just been chatting to a MSFT rep who said they don't price match?

    Can someone confirm this as I've seen conflicting reports?
    yeah all I've seen is some people being told they definitely can and some people they can't, maybe it just comes down to luck and Microsoft haven't said one way or another, in which case maybe trying another support person might work?.
    12-03-2015 08:31 AM
  7. Naval Patel's Avatar
    CPW is showing 950 XL in stock on the website
    12-03-2015 08:40 AM
  8. bells0's Avatar
    Wait a while. The emails aren't all sent out at exactly the same time, you might get your shipping confirmation this afternoon sometime.
    Here's hoping mate!!
    12-03-2015 08:44 AM
  9. mathewhayward's Avatar
    CPW is showing 950 XL in stock on the website
    Still showing as Pre-order
    12-03-2015 08:44 AM
  10. ubo69's Avatar
    According to DHL mine is supposed to be delivered some time today. But the current status is that it's being processed in a city about 550km away from me. I'm really wondering how the hell they are supposed to keep todays delivery date. We'll see.
    Same for me. Until noon the status was still "The shipment has been processed in the parcel center of origin ". But then suddenly at about 2 p.m. I got a notice that a parcel is waiting for me in a Packstation. So have faith and hope that the DHL guy will come before they close down at 6 p.m.
    dKp1977 likes this.
    12-03-2015 08:46 AM
  11. bells0's Avatar
    I've just been chatting to a MSFT rep who said they don't price match?

    Can someone confirm this as I've seen conflicting reports?
    yeah all I've seen is some people being told they definitely can and some people they can't, maybe it just comes down to luck and Microsoft haven't said one way or another, in which case maybe trying another support person might work?.
    Hope they do or my MS order is going straight back. 2 online chats have confirmed they do. 450 was my biting point for the XL and with buymobiles selling them at 446.99, that's what tipped me to buy. If MS can't refund the difference i will buy it from BM.
    12-03-2015 08:46 AM
  12. dKp1977's Avatar
    Same for me. Until noon the status was still "The shipment has been processed in the parcel center of origin ". But then suddenly at about 2 p.m. I got a notice that a parcel is waiting for me in a Packstation. So have faith and hope that the DHL guy will come before they close down at 6 p.m.
    I do.. I even got an email like 2 hours ago that said "Hey, you're package should arrive today." Still nothing has changed on their tracking site. Well, I won't give up hope. :)
    12-03-2015 08:47 AM
  13. bells0's Avatar
    Just got MS Store shipping notification!!!

    Please price match, please price match.....................
    12-03-2015 08:49 AM
  14. Naval Patel's Avatar
    Still showing as Pre-order
    It certainly did earlier on the white 950XL. looks like they must be updating their stock system.
    12-03-2015 08:50 AM
  15. Adam Chapman1's Avatar
    Realised my CPW pre-order didn't come with any confirmation email but they've taken the money. Wanted to cancel and order with Argos who will ship 2 days earlier, they couldn't find me on the system and asked me to go in store with ID to cancel.....

    Ordered on Argos as well anyway so hopefully will get it before Sunday!
    12-03-2015 09:10 AM
  16. rickt1's Avatar
    Just checked Argos and its saying delivery within 5 days for new orders on their website
    12-03-2015 09:30 AM
  17. Adam Chapman1's Avatar
    Eugh. Don't think it said that when I ordered.. So fingers crossed!!
    12-03-2015 10:34 AM
  18. BryGuyNovice2014's Avatar
    Haha... I sold my Note 4 and picked up a 640XL to use until the 950XL is released..
    I did a similar thing, only I did it non-XL style. (Got a Lumia 640 to use until the Lumia 950 is sent to my place)
    12-03-2015 10:39 AM
  19. Mark Kaplan's Avatar
    My Mozo brown leather back was finally shipped today.
    12-03-2015 12:26 PM
  20. adzzzbatch's Avatar
    If Microsoft aren't willing to refund the difference of the 950xl then I'll send it straight back and order from elsewhere!
    12-03-2015 01:01 PM
  21. dKp1977's Avatar
    Oh well, DHL messed up today. Delivery has been postponed until tomorrow.
    Last edited by Muessig; 12-04-2015 at 02:44 AM.
    12-03-2015 01:01 PM
  22. tuxedo323's Avatar
    My Mozo brown leather back was finally shipped today.
    Congrats! Hope my black one shows soon and I don't have to wait 3-4 weeks. How long was your wait?
    12-03-2015 01:35 PM
  23. madusmacus's Avatar
    I take it all back MS uk shipped my 950xl :) phew!!!
    12-03-2015 02:26 PM
  24. Mark Kaplan's Avatar
    Congrats! Hope my black one shows soon and I don't have to wait 3-4 weeks. How long was your wait?
    I ordered on Nov 20 during the second pre-order. They apparently sell each incoming batch during pre-order sales and then ship them 3-4 weeks from date of order. Mine left Finland this morning for the US on UPS.
    tuxedo323 likes this.
    12-03-2015 02:57 PM
  25. peteappleyard's Avatar
    Hope they do or my MS order is going straight back. 2 online chats have confirmed they do. 450 was my biting point for the XL and with buymobiles selling them at 446.99, that's what tipped me to buy. If MS can't refund the difference i will buy it from BM.
    I rang up Microsoft Store UK a few days ago to cancel my order as I'd seen the XL cheaper on Amazon. Customer Services rep told me he could price match if I took screenshot of Amazon price.

    After payment was taken today I received an email from the rep asking for the screenshot so he could refund the difference for a price match. So I sent that.

    Then received a call from another rep saying they couldn't price match. What the hell?

    My XL has been dispatched now so I'll have to reject the delivery and get a refund. I've ordered from Argos now.

    Sooo annoying.

    If anyone does get a price match, please let us know the rep's name.
    12-03-2015 04:54 PM
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