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  1. A_Pieman's Avatar
    Just had a feedback survey to fill in about my contact with Argos customer services. The representative was good, shame their systems aren't. They say they will contact me again, I will be interested to see what they say.
    12-03-2015 05:03 PM
  2. anon(9739099)'s Avatar
    Looks like a lot of mess ups from Microsoft store, I guess I was not the only victim. Sad how bad their service is.
    Last edited by Muessig; 12-04-2015 at 02:43 AM.
    Captpt likes this.
    12-03-2015 10:19 PM
  3. PepperdotNet's Avatar
    If it is a software issue, then how did it get released in the US and Canada or do they get a different OS (hard to believe)
    Because they didn't realize there was an issue till they read all the complaints here...?
    HoosierDaddy likes this.
    12-03-2015 11:57 PM
  4. ubo69's Avatar
    Oh well, DHL messed up today. Delivery has been postponed until tomorrow.
    Condolences
    Last edited by Muessig; 12-04-2015 at 02:45 AM.
    12-04-2015 02:16 AM
  5. dKp1977's Avatar
    Condolences
    lol, thanks. I survived the night. Now it's only a ouple more hours left until I receive it. It should already be waiting for me, when I get back home from work.
    Pete likes this.
    12-04-2015 02:40 AM
  6. Pete's Avatar
    Mine's out for delivery. Due before 12, apparently so hopefully it gets to my offices distribution centre before the lunchtime post round.
    12-04-2015 03:28 AM
  7. Pete's Avatar
    Ok, mine's been delivered. It's going to be interesting to see if the UK stock has a later firmware than the earlier US stock (I doubt that there's any differences other than normal regional stuff though).
    Muessig likes this.
    12-04-2015 04:25 AM
  8. A_Pieman's Avatar
    Was yours ordered through MS or another site?
    12-04-2015 04:27 AM
  9. Pete's Avatar
    Microsoft.
    A_Pieman likes this.
    12-04-2015 04:27 AM
  10. A_Pieman's Avatar
    Regretting cancelling my order and going with the superb Argos experience instead :)
    12-04-2015 04:29 AM
  11. gc13246777's Avatar
    Lumia 950 XL has sold out !! when we can restart the order?
    12-04-2015 05:50 AM
  12. bells0's Avatar
    I rang up Microsoft Store UK a few days ago to cancel my order as I'd seen the XL cheaper on Amazon. Customer Services rep told me he could price match if I took screenshot of Amazon price.

    After payment was taken today I received an email from the rep asking for the screenshot so he could refund the difference for a price match. So I sent that.

    Then received a call from another rep saying they couldn't price match. What the hell?

    My XL has been dispatched now so I'll have to reject the delivery and get a refund. I've ordered from Argos now.

    Sooo annoying.

    If anyone does get a price match, please let us know the rep's name.
    No way! I've been promised a price match as soon as i take delivery. They'd better, or it will be returned next week. As much as i want this phone, i'd be silly to pay 529 when i can pay 447 from elsewhere!
    12-04-2015 07:00 AM
  13. zei20t's Avatar
    got my shipping information. Cant wait for monday!!

    Anyone else in Oz?
    12-04-2015 07:08 AM
  14. Pete's Avatar
    I have my 950XL, now going through the painful process of restoring backup, loading apps etc. Nice looking device though.
    jmshub likes this.
    12-04-2015 08:11 AM
  15. sudakoma's Avatar
    I have my 950XL, now going through the painful process of restoring backup, loading apps etc. Nice looking device though.
    UPS delivered my 950XL this morning and the process has been pretty painless for me, loving it already! The whole setup including restoring my backup went without a hitch. I had 28 apps to update which took around 30 minutes. It restored all my texts and my 2 email accounts are working as they should (just needed to enter the password for my company email)

    I don't normally use a pin to lock my phone but the Windows Hello feature is so cool I might just leave it on

    Looking forward to getting some free time later to test out the camera to see how it compares to my old faithful 1020.
    12-04-2015 08:24 AM
  16. reerdo's Avatar
    Has anyone who ordered on Argos received their phones (or any worthwhile update)?

    The website status has sat saying I will get contacted to arrange a delivery day and time since I placed the order and whenever I have finally managed to get through on the phone they have been no help at all past 'you will be contacted'.
    12-04-2015 08:35 AM
  17. 1st_Raven's Avatar
    Any different in firmware or OS numbers to the USA devices?
    12-04-2015 08:42 AM
  18. Pete's Avatar
    Firmware version for UK model is 01078.00017.15452.59011
    1st_Raven likes this.
    12-04-2015 08:46 AM
  19. Captpt's Avatar
    Looks like a lot of mess ups from Microsoft store, I guess I was not the only victim. Sad how bad their service is.
    They got me too!!!
    I should have had my XL on Nov. 25th but instead I'm waiting until Dec 11th.. Ordered 10 Minutes after pre sale went live on the 16th ... Processing glitch they said, screwed up system I say!!
    12-04-2015 08:47 AM
  20. Captpt's Avatar
    I have my 950XL, now going through the painful process of restoring backup, loading apps etc. Nice looking device though.
    Pete, seems many who restored from previous WP had many more issues then those who started from scratch..
    12-04-2015 08:50 AM
  21. Pete's Avatar
    Pete, seems many who restored from previous WP had many more issues then those who started from scratch..
    It's possible. But I'm no stranger to a hard reset. Would rather do the easy option first.
    12-04-2015 08:53 AM
  22. dicks-webos's Avatar
    I can not confirm. I don't know what device you are basing your observations on, but I have been using Win10 on my Lumia930 since 10568 came out for insiders. It was rough at the start because the phone was setting up the OS and settling in. Currently I must say, the battery holds up just as long as when it had 8.1.

    10 has many many improvements which I like. Email is a lot better, the Maps app is really nice, Groove a big improvement over XBOX Music and the management of photos with the photos app (in conjunctions with my OneDrive) is also significantly better (as my Surface also runs Win10, everything is nice in sync). Bing lock screen now finally changes the picture every morning, in 8.1 this did not work reliably. Oh, and I have the subjective impression that the Microsoft Camera app is also making crispier pictures.

    Although this is still an "Insider" release, I already like it over 8.1. It has enough improvements for me to stay with Win10. At this this build I can not necessarily say that it is "not ready" - definitely it is when compared to iOS 9.0 which came out and was a real disaster.
    12-04-2015 09:37 AM
  23. dKp1977's Avatar
    My wife just informed me that my 950XL arrived like 5 minutes ago. I won't be home until in 2.5 hours though, but hey.. I made it out the waiting room. Bye, guys, see you soon for sure on the other side. ;)
    Pete, Captpt and ubo69 like this.
    12-04-2015 09:44 AM
  24. mathewhayward's Avatar
    Carphone Warehouse are showing the white version to be in stock
    12-04-2015 09:52 AM
  25. PepperdotNet's Avatar
    Firmware version for UK model is 01078.00017.15452.59011
    Interesting. US model is 01078.00017.15454.29005 but ours is dual-sim. Is UK single-sim?
    12-04-2015 09:54 AM
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