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  1. lDonovanl's Avatar
    dt.jpg

    According to this Microsoft's web page, the double tap to wake up won't come on the new Microsoft Lumia 950 XL...
    12-07-2015 03:41 PM
  2. jmajid's Avatar
    There is still no update for the second wave in the U.S. :'(
    getting the run around from microsoft online chat now...
    they are telling me my pre-auth charge is not really a charge - but just checking i have the available fundds... except they did that on 11/24 also!
    so they said contact my cc company and ask them to allow the charge...
    which i just did - they told me - they have approved the charge...
    so then they tried to call microsoft with me on the line, and of course, the dreaded hold music was there aso the cc company said they would call me back later...and try again then
    before i signed off with microsoft chat perosn, i was told that once my cc company approved the charge they would release the shipment...
    i call bs now.. shame, as i am a HUGE microsoft fan - and they are losing me and my loyalty with this type of run around for an order where i have already recieved one item on the same order but they cant give a confirmed ship date for the major item... how can they expect to make money???
    revolvet likes this.
    12-07-2015 04:25 PM
  3. jlangner's Avatar
    I have never ordered from a company before where when you ask about your order they do not even ask order #, just what item was. Some things just should not be outsourced if you can't do it properly.
    jmajid and revolvet like this.
    12-07-2015 07:17 PM
  4. Cerberus1953's Avatar
    Just checked my emails to find one from Amazon.co.uk saying that it had been put back to the 20th Dec.

    So order cancelled and ordered from Carephone Warehouse instead.
    12-07-2015 09:01 PM
  5. roj71's Avatar
    Anyone got their pre-order 950/950XL delivered here in Australia?
    12-07-2015 11:34 PM
  6. bozvandam's Avatar
    Message from Argos. My order was apparently "with the supplier yesterday" and they will "deliver directly".

    I am not holding my breath.
    12-08-2015 03:43 AM
  7. 1st_Raven's Avatar
    At least you got a message. I've got nothing out of them so far.
    12-08-2015 04:02 AM
  8. Adam Chapman1's Avatar
    My order still isn't out for delivery, still in the depot 60 miles away. Said it arrived at the depot twice too. Come on DPD, you've never let me down before!
    12-08-2015 04:03 AM
  9. A_Pieman's Avatar
    I haven't got a tracking number yet. So you are one step ahead of me.
    Fingers crossed...
    12-08-2015 04:09 AM
  10. mathewhayward's Avatar
    My order still isn't out for delivery, still in the depot 60 miles away. Said it arrived at the depot twice too. Come on DPD, you've never let me down before!
    Mine didn't leave the depot until about half 10 yesterday morning so don't panic yet
    12-08-2015 04:13 AM
  11. Adam Chapman1's Avatar
    Mine didn't leave the depot until about half 10 yesterday morning so don't panic yet
    Ah. Good to know! I was fiddling with the 'Collect from Depot' settings yesterday, didn't confirm anything but I thought that might have broken something, despite it still saying it'll be delivered today.

    What time did yours get delivered?
    12-08-2015 04:20 AM
  12. Clem2k3's Avatar
    I currently have 3 open orders for this phone ... it should not be this hard to buy a phone Microsoft ...

    Amazon - Pre-ordered when I first could ... its now showing 21st December ... I suspect this will get cancelled
    Argos - Ordered a few days ago, head absolutely nothing since ... I cant even check status on their website, it doesnt recognise the number ... I dont hold out much hope. Theyve managed to take the money though, that part of their system works fine it seems ...
    Carphonewarehouse - Just ordered ... fingers crossed
    12-08-2015 04:21 AM
  13. mathewhayward's Avatar
    What time did yours get delivered?
    I got a window of between '12:39-1:39pm' and it was delivered at 1:20pm. Tracking him on the maps was hell.
    12-08-2015 04:23 AM
  14. rickt1's Avatar
    At least you got a message. I've got nothing out of them so far.
    Same here no message for me just going to wait it out I think don't want multiple orders flying around
    12-08-2015 04:30 AM
  15. Adam Chapman1's Avatar
    I got a window of between '12:39-1:39pm' and it was delivered at 1:20pm. Tracking him on the maps was hell.
    Haha, I'm hoping mine comes before 2:15 as I go home for lunch from about 13:30-14:30, so I can pick it up and waste the rest of the working day setting it up :-P
    12-08-2015 04:40 AM
  16. bozvandam's Avatar
    Same here no message for me just going to wait it out I think don't want multiple orders flying around
    Had messages via tweet and Facebook and a voicemail saying it'll come today but not had notification about the actual delivery from anyone so, like I said, my breath is noticeably not held.

    It's not the *ahem* grown up thing to do but I can thoroughly recommend bombarding them with messages via Twitter and Facebook. For some reason they don't like it when you complain in such a public way
    Last edited by bozvandam; 12-08-2015 at 05:02 AM. Reason: I can't spell. Or type. Or use grammar correctly.
    12-08-2015 04:42 AM
  17. A_Pieman's Avatar
    Mine is tracked to arrive around lunch time :).

    Not heard any more from Argos tried canceling last night but only had 30 minutes to spare so had to ring off. Will try again tonight when I have more time.
    I will cancel Amazon order once I have the phone in my hands...
    12-08-2015 04:55 AM
  18. Adam Chapman1's Avatar
    "Your Carphone Warehouse order will be delivered today by Ola, your DPD driver, between 13:04 and 14:04"

    Ooh. Productivity levels will reduce to 0 after lunch ;-)
    12-08-2015 04:56 AM
  19. A_Pieman's Avatar
    Click image for larger version. 

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    According to this Microsoft's web page, the double tap to wake up won't come on the new Microsoft Lumia 950 XL...
    It says currently, which implies there is a chance it will come (I'm not holding my breath).
    12-08-2015 05:19 AM
  20. Adam Chapman1's Avatar
    Is it sad that I calculated the average amount of time it'll take my DPD driver to deliver each parcel, up until his 24th parcel (mine) ?

    It's 8 minutes 45 seconds if anybody is interested :-P Hahaha.
    A_Pieman and bozvandam like this.
    12-08-2015 05:31 AM
  21. A_Pieman's Avatar
    It's very sad, and also why I always let DPD drivers out, as I know how little time they have :). Mine has under two hours to do 20 drops! So around 5 mins a delivery. I can hardly get in and out the car in that time ;)

    I have never had DPD let me down, they have been close to going over the time, but never have. Considering all the variables they must consider that is some achievement, I wish Amazon used them more like they used to, but they saw they could make more money so have set up their own firm...
    bozvandam likes this.
    12-08-2015 05:34 AM
  22. Adam Chapman1's Avatar
    It's very sad, and also why I always let DPD drivers out, as I know how little time they have :). Mine has under two hours to do 20 drops! So around 5 mins a delivery. I can hardly get in and out the car in that time ;)

    I have never had DPD let me down, they have been close to going over the time, but never have. Considering all the variables they must consider that is some achievement, I wish Amazon used them more like they used to, but they saw they could make more money so have set up their own firm...
    6 minutes per delivery. Pretty impressive. Especially considering this comes from their depot where they are probably an hour or more away from their first drop off.. Which drops it down to 3 minutes per delivery. DPD are by far the best courier company out there. Amazon Logistics is absolutely dire, and the reason I won't order from there anymore (Despite having Prime) :/
    A_Pieman likes this.
    12-08-2015 05:44 AM
  23. A_Pieman's Avatar
    Amazon logistics have improved around my area, I did spend about 30 mins on the phone a while back explaining to Amazon why whenever I saw that was the who they were using I assumed I wouldn't get the item that day...

    I find companies that use DPD tend to be better, DPD can't be the cheapest, but they are easily the best, most consistent and easy to deal with. So if a company has gone through the process of choosing a delivery partner and come up with DPD it says to me that the rest of the business is has the product/customer first rather than costs...

    Delivery due in 45 mins which is the at the earliest point in the delivery slot...
    12-08-2015 06:34 AM
  24. Pete's Avatar
    I just had my free Display Dock turn up, just a few days after the phone arrived. I thought I saw the MS Store say that shipping would be 5-7 weeks, but I was obviously blind.
    12-08-2015 06:39 AM
  25. ebradley's Avatar
    I share your pain. I am about to abandon Windows 10 on mine.
    12-08-2015 06:46 AM
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