950XL Waiting Room

[EDDS]

I'm assuming nobody their phonecall from Argos then?

Nope.

 

[reerdo]

When I rung Argos earlier today as my status hasn't budged from we will contact you to arrange delivery I was told they have up till tomorrow to contact me to arrange. If they don't I will be cancelling an reordering with Amazon.

 

[rickt1]

I'm assuming nobody their phonecall from Argos then?

No what a surprise

 

[naeem151287]

Waiting for MS Australia to ship my phone by the 8th of December. Been waiting for so long!

 

[bozvandam]

Text from Argos telling me that due to "software issues" MS has "delayed the 950XL". It will be with me by the 06/12 and they apologise for the inconvenience!

What's the legal position behind advertising, and in some cases, taking money for something you know you can't supply?

I notice they've changed their site to say delivery within 5 days.

 

[rickt1]

Just got a text from argos saying its been delayed due to software issues but will be released by 6 December.

On a different note I notice the price for the black 950XL has gone back up to ?474.99 on amazon uk

 

[A_Pieman]

Snap also had a text from Argos announcing a slight delay due to software issues... Phone to arrive no later than 06/12 which is Sunday... I don't think I am going to hold my breath, but at least they have contacted me and do say they will contact me when it has been dispatched.

Legally I am no expert but I wouldn't expect you to get anything, you could ring customer services and they may make a good will gesture, or you could cancel and get a refund.

 

[Naval Patel]

Text from Argos telling me that due to "software issues" MS has "delayed the 950XL". It will be with me by the 06/12 and they apologise for the inconvenience!

What's the legal position behind advertising, and in some cases, taking money for something you know you can't supply?

I got the same message. They lied considering the website stated "1 day delivery"

Dissapointed!

 

[EDDS]

So I've just received a text message from Argos...

Hello, this is an important message from Argos. Microsoft have regrettably advised that, following some unexpected software issues, the release of the Microsoft Lumia will be slightly delayed. You will now receive you order, ref **********, no later than 06/12 and you will be notified once your order has been despatched. Apologies for any inconvenience caused and thank you for your patience

The whole thing about the software is complete bollox.

 

[1st_Raven]

I had set the delivery to my work address to make sure that it arrived and now its due on sunday..... Guess I wont get it until monday then.

 

[Naval Patel]

Just had a text from Argos, mine is arriving tomorrow 2nd Dec :smile:

Did you get the phone?

 

[mathewhayward]

I got the text too. **** 'em, I'm going to cancel it and stick with my Amazon order.

 

[camptime]

Waiting for MS Australia to ship my phone by the 8th of December. Been waiting for so long!

I am waiting as well unfortunately I will not get to see it till the 17th the day I flay back to Australia.

 

[filmalive]

It might be worth noting that a number of retailers have had their stocks delayed so this isn't just Argos.

Amazon went from the 3rd to 12th December a number of weeks back
Clove went from first stocks expected to ship on 2nd December to now first stocks expected 7th December
Mobile Fun went from stock due 2nd Dec to stock due 3rd Dec to stock now due in 1 week.
CPW went from 3rd Dec to 8th Dec
MobilePhoneDirect went from 3rd Dec to in stock in 5 working days

So I think there is a supply issue from MS here.

 

[A_Pieman]

I am sure it is a supply issue, but the fault Argos made was to show next day delivery when they didn't have the stock available to send out at their suppliers. They have now removed the available 'next day' from the website but it shouldn't of been there is the first place. Argos are not the only company to do this but their systems haven't handled this problem well.

 

[peekay13]

Did you get the phone?

No it never came, I got this text from them this morning

Hello, this is an important message from Argos. Microsoft have regrettably advised that, following some unexpected software issues, the release of the Microsoft Lumia will be slightly delayed. You will now receive you order no later than 06/12 and you will be notified once your order has been despatched. Apologies for any inconvenience caused and thank you for your patience

 

[Pete]

MS Store in the UK is still listing "ship by 3rd", I was told yesterday that items would ship today. I (or someone else) will post when I get a shipment notification. It's entirely possible that Argos knows something that the MS Store doesn't, however.

 

[dKp1977]

According to DHL mine is supposed to be delivered some time today. But the current status is that it's being processed in a city about 550km away from me. I'm really wondering how the hell they are supposed to keep todays delivery date. We'll see.

 

[madusmacus]

MS Store in the UK is still listing "ship by 3rd", I was told yesterday that items would ship today. I (or someone else) will post when I get a shipment notification. It's entirely possible that Argos knows something that the MS Store doesn't, however.

Bad Job MS Store UK
I was told the same but it was from a cookie cutter response team :?(
They dont even answer Tweets about this

 

[bells0]

Still hoping my MS UK order ships today for tomorrow!!

Edit - you can add to cart now, no preorder date showing