Okay, so can you clarify a bit for somebody who's never unlocked a phone...
If I walked into an AT&T store (customer or non-customer) and bought a 950, would they unlock it? Would I have to buy it out-right to get it unlocked?
Semantics: No, the store personnel won't unlock it. But a different department of AT&T will issue an unlock code if a non-AT&T customer requests it for a phone that is not linked to an AT&T account. I suspect its in response to complaints from people who buy a used phone and then find it can't be used on their carrier.
But the bottom line is you can go to a web page at AT&T.com and request an unlock code. You have to enter the device's IMEI which is usually on the outside of the box and you have to swear you are not and never were an AT&T customer. The next day, you will get the unlock code via email. Then YOU can use that code to unlock via a procedure built into any phone.
I have done this multiple times although using a different email each time just in case they flag multiples. I have never been an AT&T customer, so have no idea of their ability to verify that based on the information provided in the unlock request. In my situations, I never opened the box until I got the unlock code just in case their policy or procedure changed. That way I could return the phone no questions asked. I also never bought the phones at an AT&T store but at retailers like Best Buy or WalMart, so don't know if an AT&T store would flag that IMEI as owned by you and that the act of buying it in an AT&T store makes you an AT&T customer. So use at your own risk.
It does strike me as a practice they may have not thought all the way thru and could be subject to immediate change unless it was forced on them by the govt in response to complaints.
Note: getting it unlocked does not make it the same as a factory unlocked phone. It just means you can use it on other GSM carriers. All other disadvantages of a carrier phone still apply.
Copied from the request page:
General Requirements for All Unlock Requests
- The device must be designed for use on, and locked to, the AT&T wireless network.
- It must not be reported lost or stolen.
- It’s not associated with fraudulent activity.
- All the device’s service commitments and installment plans are completed, and all early termination fees are paid in full.
- The device is not currently active on a different AT&T customer’s account.
- If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device.
Non-AT&T Mobility Customers
- You’ve never had an AT&T wireless account and you meet the General Requirements for unlock requests.
There is also fine print at the bottom saying you can't ask for more than 100 unlock codes per month! LoL