If anyone finds the suppliers phone number that Argos used, can you let me know? I wrote it down at home and I've forgotten it. It's [areacode that I've forgotten] 070707, or 707070, can't remember which :\
Argos supplier is called Exertis, phone number 01256 707070. Good luck with them!
Thanks buddy. I phoned them up, and the plot thickens.... "Argos need to schedule a return from their portal. I have no idea why Argos are telling customers to phone us directly but they need to do it".
Now I get reminded I have a brilliant bank (First Direct) - spoke to explain about my balance due to CPW taking the money when they shouldn't and then making things difficult to get a refund. They said 'thats not right'. They have immediately refunded my account and are taking it up with CPW (this is a debit card payment not credit card, so not covered the same way in law), nothing was a problem for them in helping me out. Now that is customer service. After all the hassles, it is good to be reminded by excellent companies like First Direct and Clove.co.uk that there is such a thing as great customer service. Microsoft Store and Carphone Warehouse should look to them and learn.