1. RJames97's Avatar
    So I ordered the 950 XL earlier on the US online Microsoft store and I haven't received the receipt or any kind of confirmation email. I was wondering if this is normal as I am not familiar with online pre orders
    11-16-2015 08:41 PM
  2. ferretzombie's Avatar
    I received an order confirmation email almost immediately after ordering.
    11-16-2015 08:47 PM
  3. Musicman247's Avatar
    When I preordered at a physical store I didn't get my email receipt until the next day. So I guess it's normal.
    11-16-2015 08:47 PM
  4. jmajid's Avatar
    So I ordered the 950 XL earlier on the US online Microsoft store and I haven't received the receipt or any kind of confirmation email. I was wondering if this is normal as I am not familiar with online pre orders
    If did this on the microsoft store, then what you have done is place a pre-order.
    you should receive a confirmation of the pre-order, but wont receive a receipt until they ship your device and at that time they will also charge your credit card...
    11-16-2015 08:48 PM
  5. DeathMoJo's Avatar
    So I ordered the 950 XL earlier on the US online Microsoft store and I haven't received the receipt or any kind of confirmation email. I was wondering if this is normal as I am not familiar with online pre orders
    I figure you have but always checks the other folders like promotions if using Gmail as well as your spam folder.
    11-16-2015 09:06 PM
  6. Captpt's Avatar
    So I ordered the 950 XL earlier on the US online Microsoft store and I haven't received the receipt or any kind of confirmation email. I was wondering if this is normal as I am not familiar with online pre orders
    I received a email with Subject heading "Microsoft Store - Order Confirmation (Order #1xxxxxxxxxx)" a minute or two after placing my order.. Did you check you account's order history??
    11-16-2015 09:07 PM
  7. imnotevenhererightnow's Avatar
    Received a confirmation of my order almost immediately. It went to my "junk" folder, but I did get it.
    11-16-2015 09:45 PM
  8. RJames97's Avatar
    I have checked my junk folder and haven't received anything
    11-16-2015 10:57 PM
  9. DeathMoJo's Avatar
    I have checked my junk folder and haven't received anything
    I'd call microsoft at this point, they should be able to look your order up with your email and resend it if the transaction went through. Also, check your payment card to see if there is a pending charge.
    11-16-2015 11:26 PM
  10. RJames97's Avatar
    I called Microsoft and my order did not go through. I also found out that "due to high demand" the first batch is sold out and that the next batch will ship by December 11th. I'm not sure if it is the same for the Lumia 950 but definitely for the XL variant. If the second batch also sells out, Christmas looks like a reasonable shipping date for the third batch. All information from the Rep. Also said that the offer for the continuum dock should stand for both online and physical store orders
    11-17-2015 12:27 AM
  11. litster's Avatar
    Go to microsoftstore.com, log in, click on your face (or your name) on the top right corner, click Order History from the dropdown menu, you should see your 950XL pre-order listed. I do see my pre-order an my previous orders. Good luck.
    11-17-2015 12:35 AM

Similar Threads

  1. Pre-order now at MS online store, US
    By John M Beauchemin in forum Microsoft Lumia 950 XL
    Replies: 136
    Last Post: 12-04-2015, 10:05 AM
  2. Pre-order available for Canada
    By vhl71 in forum Microsoft Lumia 950
    Replies: 2
    Last Post: 11-18-2015, 02:13 PM
  3. 950 XL Now Available in Microsoft Canada Online Store for Pre-orders!
    By bearingnorth in forum Microsoft Lumia 950 XL
    Replies: 0
    Last Post: 11-16-2015, 04:30 PM
  4. Xbox Wireless Adapter for Windows 10 pre-orders live on Amazon UK for 21
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 11-16-2015, 03:00 PM
  5. Lumia 950 and 950 XL pre-orders go live on Canada's Microsoft Store site
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 11-16-2015, 12:30 PM
LINK TO POST COPIED TO CLIPBOARD