The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
02-10-2018 01:06 PM
720 ... 1213141516 ...
tools
  1. baldilocks2's Avatar
    New phone
    12-19-2015 02:02 AM
  2. peter leung 10586's Avatar
    I got a problem when attempting to update to 10586.36. I have been an insider for a year and everything just fine for the past. I was using 930 before. Every time it had insider update, I got and installed without any problem. Now I am using 950xl. When I tried to update to .36, problem occurred. The update progress stuck in 0% for long long time. Even worse, the insider app seems to cause battery drain. I tried log out from insider program, but failed. It said the insider app is updating and can't take any change. I then uninstall the insider app and restart the phone. I checked that the insider app had gone, can't be seen in the app list. Then I go to settings abd check for update. I see there is an update for insider fast ring. What happened!? I have no clue to tackle this. Finally I factory reset the phone.
    12-19-2015 11:39 PM
  3. Yapchagi's Avatar
    My 950 XL froze 2 times since I got it. Had to take out the battery and turned the power back on. Also, anyone having a problem with receiving test message without any tone/sound? Seems like a bug to me. It happened twice to me and I had to restart the phone.
    12-20-2015 02:38 AM
  4. kappatau808's Avatar
    does anyone know if i can go to the physical store and have my phone replaced? i bought mine online from MS store
    12-20-2015 03:55 AM
  5. Hna's Avatar
    Anyone ever had their Camera OIS stuck?
    I went to bed and was hearing a clicking noise but didn't make case of it.
    When I woke up today, the noise was still happening and I tracked it down to the phone.
    The camera OIS was stuck and trying to focus eventhough the phone was on standby. Opened the camera app and it fixed itself.
    12-20-2015 04:37 AM
  6. ukod's Avatar
    Hey all, received my 950 XL this morning (hurray) however, i think the phone is defective because my nano sim will NOT lock into place. I haven't scoured through the thread entirely, but has anyone else experienced this?
    12-20-2015 06:42 AM
  7. winboy's Avatar
    Yes, I have done it with my last phone the L1520. Bought it online and it was defective and had it replaced at the MS store.
    12-20-2015 07:00 AM
  8. Quezacot's Avatar
    5ghz wifi keeps dropping in my 950xl after 10 seconds and won't detect any wifi anymore the only fix is to restart the phone. My other devices can connect to my 5ghz wifi without any problem.
    12-20-2015 07:55 AM
  9. Krystianpants's Avatar
    So I always thought that the screen on the XL was very odd like you can almost feel it depressing like some sort of force touch feature. I liked it but definitely different than the super hard surface of my 830. I just found out that gorilla glass 4 was made to be more flexible and that's why it feels kind of softer. That's actually pretty cool!
    12-20-2015 12:22 PM
  10. vs6xfx's Avatar
    Hey all, received my 950 XL this morning (hurray) however, i think the phone is defective because my nano sim will NOT lock into place. I haven't scoured through the thread entirely, but has anyone else experienced this?

    You need to push it in till it lock. Push it again will release the sim from it slot.
    12-20-2015 02:09 PM
  11. kappatau808's Avatar
    Yes, I have done it with my last phone the L1520. Bought it online and it was defective and had it replaced at the MS store.
    i called my local MS store but i got a call center instead. and he called my local MS store to ask them. but he said the store was asking if i had microsoft complete. i was like no but why would i need that? i have 1 year warranty and i have only had the phone for a day
    12-20-2015 05:07 PM
  12. kappatau808's Avatar
    i guess i will just have to go today and try and see if they can replace it. whenever i take videos no matter what setting the videos freeze every few seconds. like lagging if you were playing a game online and had latency spike. and the phone gets warm at random times. watched star wars last night had the phone off. turned it on after movie took some pictures and short video and it got warm
    12-20-2015 05:09 PM
  13. kappatau808's Avatar
    i read about someone having same issues as me with videos. so i took out my SD card and took a video and kept trying to focus on different things, no lag/stutter during playback. put SD card back in and the lag/stutter is back
    12-20-2015 05:24 PM
  14. winboy's Avatar
    i read about someone having same issues as me with videos. so i took out my SD card and took a video and kept trying to focus on different things, no lag/stutter during playback. put SD card back in and the lag/stutter is back
    Try a different and faster card.
    12-20-2015 07:20 PM
  15. winboy's Avatar
    i called my local MS store but i got a call center instead. and he called my local MS store to ask them. but he said the store was asking if i had microsoft complete. i was like no but why would i need that? i have 1 year warranty and i have only had the phone for a day
    The phone came out in less than a month so MS should exchange it if it is defective. It came with a 1 year warranty.
    12-20-2015 07:21 PM
  16. novass_cz's Avatar
    Hi guys,
    I have a problem with 950XL and i really don't want to look through 12 pages of comments. I connect my lumia with my car via bluetooth, and everything looks fine, but when i call the phone disconnects from the car on its own. Then after while it reconnects. Anyone else having similar issues? Is there any fix?
    12-21-2015 10:05 AM
  17. CaptainLumia's Avatar
    Had a TON of problems over the weekend:
    Once again, the phone stopped recognizing my SD card, I had to pop it out and put it back in. It's done this now with two different cards, more than once. It kept dropping the WiFi at the restaurant I was at yesterday, over and over again. When I restarted the phone, it kept restarting itself over and over again. Then it got SUPER hot. Then it wouldn't start at all. Then Hello just disappeared and stopped working, so I had to disable and re-enable it. Seems to be working now, but holy cow, what a couple of frustrating hours.
    12-21-2015 10:06 AM
  18. mtf1380's Avatar
    I don't know that in the hell is going on,

    I have just recently installed the App: Truecaller (maybe a week ago), and over the weekend (Sunday) installed the App: ISeeVM. And today I was either hangging-up or unintentionally dialing back, very single friggin contact, AND/OR the screen was grayed out and a steady stream of ellipsis where crossing the top of my screen.
    Last edited by mtf1380; 12-21-2015 at 05:15 PM.
    12-21-2015 01:41 PM
  19. downup's Avatar
    Always ends up with red eyes when taking pictures :/ Never ever had any red eyes on my 1520.

    Found out how to crash the UI
    pick auto on Brightness and then put it at 0%
    Go to startscreen
    Now change the brightness to 25% in actioncenter.
    12-21-2015 02:44 PM
  20. butarra's Avatar
    21/12/2015: CURRENT KNOWN FAULTS WITH THE MICROSOFT LUMIA 950XL WHICH WERE VERIFIED TODAY FROM MICROSOFT (Microsoft call centre help technician):

    1. BATTERY OVERHEATING - Potentially can be fixed with software update, if software update can be performed

    2. UNABLE TO UPDATE PHONE - EVEN AFTER SOFT AND HARD RESET

    Other issues I have encountered with the Microsoft Lumia 950XL:
    1.Fast draining battery, (lucky to last half a day)
    2.Battery/Phone heating up randomly when not in use
    2.Battery/Phone heating up when charging
    4.Unable to do updates without WiFi
    5.Unable to do updates with WiFi
    6.Unable to do updates with data
    7.Unable to do updates PERIOD.
    8.Battery not charging via USB cable connected to computer
    9.Low memory Error message when I have only used 5gig of memory
    10.Software Recovery Tool not recognising the device

    I have done a soft reset = no change, hard reset = no change

    23/12/2015 Update: I have been trawling the forums for resolutions, and liaising with Microsoft chat help, and lastly phone help to no avail. Waiting for a call back...If no resolution, i will be going for a refund...

    23/12/2015 Update: Exactly 1 week after purchase, the phone decided to update, finally, see how it goes...
    Last edited by butarra; 12-22-2015 at 08:47 AM.
    12-21-2015 08:49 PM
  21. Martin Zone's Avatar
    CURRENT KNOWN FAULTS WITH THE MICROSOFT LUMIA 950XL WHICH WERE VERIFIED TODAY FROM MICROSOFT
    verified where?
    butarra likes this.
    12-21-2015 11:53 PM
  22. Virtual Enigma's Avatar
    Bought this Lumia 950xl 2 days ago. I've also installed peny 128 Gb micro sdXC card. Initially things were fine. But after installing build 10586.36 the 950xl started to crashes/reboot randomly. Since 4 hours ago I'm getting the following msg "this device has been locked for security reasons. Connect your device to a power source for at least 2 hours, and then restart it to try again". I've tried that and did a soft reset. still not working. I'll probably do a hard reset.
    Any idea why is this happening. could it be due to the large peny micro sdxc card?
    12-21-2015 11:58 PM
  23. AZTonyUSA's Avatar
    Anyone know if there is a way to get the XL to see and connect to a printer?
    12-22-2015 01:20 AM
  24. Yapchagi's Avatar
    i called my local MS store but i got a call center instead. and he called my local MS store to ask them. but he said the store was asking if i had microsoft complete. i was like no but why would i need that? i have 1 year warranty and i have only had the phone for a day
    I went to microsoft store to get Microsoft Complete for my 950 XL and they said they don't have it yet. So, do they have Microsoft Complete for Lumia 950 XL now? Or are the CSR that u spoke with just randomly asking question about microsoft complete without knowing that it is for 950 XL?
    12-22-2015 01:42 AM
  25. mtf1380's Avatar
    I went to microsoft store to get Microsoft Complete for my 950 XL and they said they don't have it yet. So, do they have Microsoft Complete for Lumia 950 XL now? Or are the CSR that u spoke with just randomly asking question about microsoft complete without knowing that it is for 950 XL?
    Yapchagi, I stopped by my local MS Store (Tennessee, USA) about 3 weeks ago, and was able to purchase Complete (950XL) for $99.complete-picture.png
    12-22-2015 08:20 AM
720 ... 1213141516 ...

Similar Threads

  1. [Quick Impressions] Who Just Got The Lumia 950 XL?
    By Indistinguishable in forum Microsoft Lumia 950 XL
    Replies: 397
    Last Post: 10-13-2017, 10:21 PM
  2. Cases/Covers + Accessories for your Lumia 950XL
    By Indistinguishable in forum Microsoft Lumia 950 XL
    Replies: 538
    Last Post: 09-30-2017, 08:36 AM
  3. [Showing Off] My 950 XL Start + Lock Screens
    By Indistinguishable in forum Microsoft Lumia 950 XL
    Replies: 228
    Last Post: 06-29-2017, 02:13 PM
  4. How can I print from a Nokia Lumia 1320?
    By Windows Central Question in forum Nokia Lumia 1320
    Replies: 3
    Last Post: 12-27-2015, 07:00 AM
  5. Save some cash on Lumia 950 and 950 XL accessories with new Essentials Bundle promotion
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 11-20-2015, 10:00 AM
LINK TO POST COPIED TO CLIPBOARD