02-10-2018 02:06 PM
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  1. peashooter14's Avatar
    Well, this is just getting tiresome, since phone is already out for almost 2 months but still is buggy as ****.
    I had problems with wifi connection since day one, but now it is just not possible to use it anymore. After few hours of using wifi signal keeps getting lost and it is impossible to connect to any wifi if you don't restart the phone. After restart same think keeps happening again and again. Besides while there is this glitch (can't find any Wifi network despite there are many) battery keeps draining like crazy and it gets pretty hot now and then.
    Anyone know is this software glitch that will be fixed (I mean if it is it's pretty ridiculous that it hasn't been fixed in 2 months while this phone is out) or there is some sort of hardware defect and I need to bring it to service?

    I mean I love WP and waited for this phone for a long time, but this is just not normal, especially for a phone that costs 700 EUR.

    And another thing that annoys me - a lot of applications in store shows in wierd languages (like Arabic or French), not in English. How can I fix this?
    See if you have a pending phone update, that will suck the life out of the phone fast.
    fdruid likes this.
    01-14-2016 10:53 AM
  2. Hna's Avatar
    Do any of you get annoyed by the fact that the microphone on the bottom of the screen picks up so much dirt/dust?
    Not really a bug/deffect but just a "design" flaw?
    01-14-2016 04:21 PM
  3. Vagner Tavares Jr's Avatar
    I got my phone no more than 3 weeks ago and now it wont stop restarting. I waited for the battery to drain on its on and see if the fluke went away, but no luck. Anyone had the same problems recently

    But from day one i found out that it was over heating and battery wasnt lasting as long as it should in my opinion. Plus some of the apps i have paid for are not working properly, ie: Age of Empires touch sensors are off. ANd I think my wireless charger never worked with the 950xl...but it works fine with my 920...

    I will be sending it back and asking for a new one, but if the problem persists, I will be swapping OS systems. =Os
    01-14-2016 04:31 PM
  4. mervs2402's Avatar
    Hi everyone, I'm new to the forum, and I've just received my 950 XL today.

    I've discovered a bug related to the charger/charging, it's different than yours though. With the charger unplugged from the wall or power outlet, if you plug the USB Type-C connector to the phone, it will make the charging sound as if it's started charging, and the charging icon also appears. The status will disappear after 5-10 seconds, but if you keep leaving the charging cable plugged to the phone, after another 5-10 seconds it will make the charging sound again. The charger is completely unplugged from the wall. I tried checking this with the data cable that came with the phone, it doesn't have the same problem.

    Can anyone else try this? I hope this is only a software bug that can be fixed with future updates.
    I can still confirm this is still present. I took a video to send the Feedback to Windows.

    Before I realized this, my battery was drained out completely within a couple of hours.
    Attachment 120477 Attachment 120478
    01-15-2016 09:49 AM
  5. CaptainLumia's Avatar
    I can still confirm this is still present. I took a video to send the Feedback to Windows.

    Before I realized this, my battery was drained out completely within a couple of hours.
    Attachment 120477 Attachment 120478
    I personally wouldn't call this a bug. USB-C charging is a lot different than what we were used to. The USB-C charger needs to communicate with the charger to determine how 'fast' it can charge. When you're attaching a charger, you are asking the phone to perform this task. Yes, even unplugged. The phone is still completing the 'function' you have asked of it, which is to determine the charging speed. Without this feature, we wouldn't get those fantastically fast charging times. It's similar to the QC 2.0 technology, Microsoft hasn't confirmed if this device actually uses that 'brand' of technology anywhere in the specs, but I get the feeling it is, or is a subset of it.
    mervs2402 likes this.
    01-15-2016 12:29 PM
  6. kwajr's Avatar
    I can still confirm this is still present. I took a video to send the Feedback to Windows.

    Before I realized this, my battery was drained out completely within a couple of hours.
    Attachment 120477 Attachment 120478
    Just wanted to know why you would do this anyway
    01-15-2016 12:32 PM
  7. mtf1380's Avatar
    Just wanted to know why you would do this anyway
    I can understand that if you plug it in (needing a charge), and your not thinking (other things on you mind, or no mind at all...in my case) and see it go into charging mode, one could very easily walk away thinking it was charging. Only to come back to it later, and find that it has not - and you JUST KNOW it will happen that one dang time you just possively, absolutely, need to have your phone ready to go (directions / expecting important call, etc.).

    My phone does the same thing by the way, and I HAVE LEARNED to double check...but, like I said --- no mind, LOL!
    mervs2402 and fdruid like this.
    01-15-2016 05:04 PM
  8. mervs2402's Avatar
    I didn't do it intentionally. It happened like this.... just before bed I had my phone on charge and thought of switching off the main power and leaving the cable still plugged in because .... I don't know why...or why not...
    In the morning I woke up only to realize that the phone was completely drained out.
    Ok...so I thought it was a bug....or maybe its not... as per CaptainLumia.
    Still strange to me though...
    01-16-2016 09:53 AM
  9. fdruid's Avatar
    Do any of you get annoyed by the fact that the microphone on the bottom of the screen picks up so much dirt/dust?
    Not really a bug/deffect but just a "design" flaw?
    Can it eventually be cleaned by taking off the back cover, though?
    01-18-2016 01:24 PM
  10. jdballard's Avatar
    Is it only me..... ?

    sometimes I need to close the apps cause the point accuracy is getting weaker... I mean I click on a picture during selection and it opens a totally different one?
    I've had this happen, too. If I'm in portrait mode rotating it to landscape will sometimes fix the issue.
    zimilaci likes this.
    01-18-2016 03:40 PM
  11. Vagner Tavares Jr's Avatar
    Found a partial solution to the problem!

    Should put the phone on the charger and hope it manages to find its way to a stable lock screen where you should manually shutdown the system. (It might take some time and the phone overheat, but dont let super overheat)

    Follow the instructions to do a hard reset (back to manufactures settings).

    This will solve most of the problems, but to avoid complications the guys from MSFT said to install app by app and not transfere data or restore any backups from previous phones or versions.

    In regards to the overheating of the phone, the guy said its anyones guess. but they were looking into the charger and batter closely.

    Since my phone overheats while using and not ont he charger, i have noticed that if you update the system via the store it will overheat after the 7th-9th update as well as after a couple of minutes using video/graphics like skype.

    Another thing while enabling and configuring my phone on an app by app and waiting (using for a few minutes at a time), the phone also over heated when used after i enabled the Microsoft Health app, and with settings on for tracking movements. (especial after this)

    So this is my report on why some 950xls are having overheat solutions even after some updates. Go Figure!
    01-21-2016 09:17 AM
  12. ludikreco's Avatar
    I am the happiest person ever...i managed to read this entire thread...and I really don't have any problems with this phone which was bought in Germany I am on .63 With insider app...no restarts no overheating all connections work fine battery life is amazing..i just love this phone...to be honest there are some minor bugs with some apps but phone is win win for me...after all this years of Android and iOS.Now the question for me is...is it my luck or depends of the market where did you bought it?
    01-21-2016 04:42 PM
  13. ferretzombie's Avatar
    My 950xl finally developed the 4k recording error, even though it has never had a problem before :(
    01-21-2016 07:23 PM
  14. RL76's Avatar
    i can't zoom pix anymore...
    Whiskey Tango Foxtrot...
    01-21-2016 08:41 PM
  15. Adel Dubai's Avatar
    Hi All ..for last two years I am using windows phones last one 640xl os 8.1 very nice phone and stable os fast expect the internal memory 8gb not enough ..now I am with 950xl wp10 ๐Ÿ‘..i could not believe we in 2016 we have Apple and Android Samsung blackberry and and and... we face such bugs ..WP10 came up with smarter phone 950xl or other I thought the market trends Will go from 3% to ..! But I found or we that they are still under beta testing not 100% ready one example App. Not working shame..i think either the device are weak or the software 10 are so strong to handle mobiles phones or something else let's make A check list to find what's the problem??!! From Hardware or Software or from or from strategy!
    I recommend to Microsoft to separate mobile phone Division to company with visions and what market customers likes ..WP10 are strong ..but not to be as Beta.
    01-22-2016 02:51 PM
  16. Hna's Avatar
    Can it eventually be cleaned by taking off the back cover, though?
    No, I just vacum the hole to clean it.
    fdruid likes this.
    01-22-2016 04:07 PM
  17. Wic's Avatar
    Hey buddy, do you have a MOZO back cover by any chance?

    I was having this, I was frustrated because start screen was normal, but every other app I opened was rotating (the ones that support rotation), email, message, everything, I swithced the phone off several time, even rotation lock didint work, then I removed the MOZO cover while the phone was on and VOILA, everything worked (maybe also with the original cover, maybe not) try and see.
    I had the same problem with the rotation. Some apps remained in portrait while others switched to landscape mode with bottom to the button side of the phone. No matter how the phone was held. In addition the camera rotated completely different. Once a landscape picture was taken, the picture was presented upside down.

    I have a MOZO cover too but switching back to OEM cover and restarting the phone did not help. But when I restarted the phone with OEM but without the sd card the rotation problem was gone. Now I don't know whether it was the cover or the sd card. But MOZO and sd card are reinstalled now and everything is fine again.
    01-22-2016 04:37 PM
  18. TheChazas's Avatar
    Current important issues on L950/950XL:
    01-23-2016 01:06 PM
  19. ferretzombie's Avatar
    My non existant SIM 2 is somehow using data. I looked at Datasense today to find that Sim 2 had used 31.7MB of data. The problem is that I don't have a SIM 2.
    01-23-2016 07:45 PM
  20. AchtungZBoom's Avatar
    MS Health app refuses to open for me... I get a Network error every time so I have not been able to pair my band 2 with my new MS phone since I bought it.

    1) Have reset my phone 3 times..
    2) Have re installed app to both internal and SD cards
    3) Have tried while connected to many hot spots and over data
    4) Took it into the MS store .. they worked on it for over and hour and replicated the same issue.. ultimately gave me a new phone and BOOM.. happened again. They told me they were very sorry and that they felt my pain but all they could do was offer a refund or suggest I use the feedback app.

    So on a MICROSOFT branded phone... trying to connect to a MICROSOFT branded activity band... using a MICROSOFT app.. it will not work. SO frustrating.
    01-23-2016 08:22 PM
  21. M4cc45's Avatar
    Well I think I may have narrowed down the notification issues.

    It seems worse when charging. No idea but the notifications don't ever appear on my phone then (well the phone was unlocked and I was just running the browser to install the facebook beta but I hadn't clicked on it - iPhone went straight off to notify me but the phone just didn't do anything).

    Oh and another bug. Saying I have notifications when I don't. Sliding down clears the notification but it shouldn't be showing in the first place.
    01-29-2016 03:55 PM
  22. zimilaci's Avatar
    I was thinking about the same :) I also bought the device in Germany... The only complaint I have is the hissing noise from time to time... but a restart solves it :D
    01-30-2016 06:32 AM
  23. jeronimo21's Avatar
    Anyone have their camera taking pics upside down?? Even the menu is your down...๐Ÿ˜’
    01-30-2016 09:04 PM
  24. M4cc45's Avatar
    Do you have rotation lock on? Might be worth enabling or disabling it if you do and see what happens then (I have it on and it's normally okay).
    02-01-2016 02:29 PM
  25. Joe920's Avatar
    I'm on my second 950XL, returned the first one for a few of hardware/firmware issues. Unfortunately it looks like these were not due to that particular phone, the new one has most of them as well. Sigh. The caller echo was one of them, but I haven't turned Hey Cortana back on, so not sure if that's unchanged. But I still can't reliably charge it overnight, we obviously still don't have Visual Voicemail (didn't expect that to change), and trying to get LTE on AT&T is a pain. The recent apparent change of the indicator icons from LTE to 4G didn't help either. For now the charging problem with my DT-900 is the biggest issue for me. I might have to buy a different charger and see how that goes.

    On the software side it mostly works, and thankfully last night's Outlook update fixed the ever increasing mail counter issue. I really do like this phone, but it's certainly not without its flaws.
    02-02-2016 08:19 AM
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