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  1. Searcher2015's Avatar
    It seems to resume more after a couple of months use than it did at first.
    02-02-2016 03:47 PM
  2. Thazal's Avatar
    I got my phone no more than 3 weeks ago and now it wont stop restarting. I waited for the battery to drain on its on and see if the fluke went away, but no luck. Anyone had the same problems recently
    Mine was restarting every once in a while but I just went to the new insider build and I had a restart then a second one within 5 minutes while I was in MS chat for troubleshooting this afternoon. I'm sending it in to see if they can find out the cause or even reproduce it without taking up too much time. This is the only thing that is annoying me with this phone. I haven't had any problems with MS support, so hopefully all goes well when I eventually get it back into my hands.
    02-03-2016 01:23 AM
  3. mook6_99's Avatar
    My Lumia 950 XL ran into a glitch while being restored with the Windows Device Recovery Software and the phone became completely wiped. This happened nearly a month ago (6th of January) and I am still waiting for the device to come back from being repaired, has anyone else had issues with repairs taking a long time?

    I have called and there is no new information.
    02-03-2016 04:41 PM
  4. Mike Santagata's Avatar
    I have a strange mark just under the bottom left hand corner of the speaker, and it appears to be a glue mark under the glass... Solutions?
    02-04-2016 01:20 PM
  5. richardmalec's Avatar
    Anyone having issues with video recording on 950xl where the video freezes for a short time, I have tried 4k, 1080p at all fps and get the same issue, this shouldn't be happening?
    02-04-2016 01:39 PM
  6. nvally's Avatar
    Anyone having issues with video recording on 950xl where the video freezes for a short time, I have tried 4k, 1080p at all fps and get the same issue, this shouldn't be happening?
    Try to save your video on the phone, not on Sd Card. Or you should buy a faster Sd card.
    02-04-2016 01:43 PM
  7. Loreto 10's Avatar
    My 950 XL is running build 10.0.10586.63 I have opted out of the Insider program and have limited myself to production builds only..
    I am satisfied with the 950XL and the phone has lived up to most of my expectations..however my only gripe with the 950XL..is to do with its build quality of the phone..now I am not complaining about the plastic casing..I actually like the idea of a plastic casing..easier to replace if scratched..But the tactile feel of the volume up & down and the power keys leaves a lot to be desired..they feel kinda loose in their sockets and make the phone feel chinzy..
    Aprart from the build the OS still feels unfinished and needs some refinement..Here is a list of bugs that I have had so far..
    - The phone restarts a lot by itself..I think at least 3-5 times/day
    - The photos app has crashed on me a couple of times over the last week
    - Photo alignment gets offset and jumbled up when scrolling images in an album
    - Edge browser is awesome with its speed and UI..I feel like I am browsing on my laptop..However..the browser has some refinement issues too..many of the clickable links don't function properly..I mean I want to click a website link from the search results and many a time..the phone ends up selected the text for a copy paste function rather than taking me the webpage linked to the hyperlink..

    That's all I can think of right now..
    and
    Despite all the bugs the Windows 10 mobile has a ton of features when compared to windows 8.1 and feels more like a fully customizable desktop OS than a barebones mobile/tablet OS, which is good in terms of productivity (apps like Office, Outlook Calendar, Wunderlist, Notiny, Edge that sync seamlessly with your desktop OS..a feature that android and iOS do not offer)..But windows 10 mobile still has stability issues..& with so many cry babies out there..Microsoft needs to iron their OS to be taken seriously..
    Thazal likes this.
    02-05-2016 11:50 AM
  8. Joe920's Avatar
    My 950 XL is running build 10.0.10586.63 I have opted out of the Insider program and have limited myself to production builds only..
    Same here. It's hard enough to work around the bugs without having to get used to new ones on a regular basis. :) I have to say, apart from the couple well-know issues (caller echo when Hey Cortana is on, lack of visual voicemail, navigation prompts come over voice call profile) I find the OS remarably stable lately. The phone no longer gets hot often if ever at all.

    One minor thing: the shutdown procedure seems a little unclear. It takes a long time (half a minute?) to be able to restart again, but during this time there's nothing on the screen saying that shutdown is still in progress.

    Also, if in the car I ask cortana "Shuffle my music" she says 'Alright, playing your music" or something like that, but often the music doesn't start. In other cases the screen will show a rotating pattern of dots, as if Groove is working on the playlist and not finishing.

    Oh, and the track info often doesn't display on my car's head unit, even though Groove clearly has the right info. This never happened on WP8.1.

    OK, so still some issues I guess, but no show stopping bugs so far.
    02-05-2016 01:59 PM
  9. M4cc45's Avatar
    Not sure about whether it's a built issue or whether it's an issue with the App. Just received a Facebook Messenger message and the phone showed the banner for it and the vibration constantly on. Had to take the battery out to fix (guess that's why they made the battery accessible!). Using build .71 with the old firmware as it's not out in my region yet.

    Also had a few random reboots as well.
    02-10-2016 03:11 AM
  10. earthbellybutton's Avatar
    Hi all! I got OS build 10.0.10586.29. Yesterday, I had the speakers plug in my phone and I try to listen fm radio. I tap the dots menu and I did try to listen via phone speakers, but then the phone reboots. I had been trying a couple of times but the same results. Remove the battery, same results. My husband phone is working fine when he does the switch, from the speakers to the phone speakers. My question is: do you think this problem can be fix by a software update or I should return the phone ?!
    02-11-2016 04:13 AM
  11. StephenWagner7's Avatar
    I have a strange mark just under the bottom left hand corner of the speaker, and it appears to be a glue mark under the glass... Solutions?
    Same here! I just noticed it 2 weeks ago... I've tried everything to get rid of it (I thought it was a smudge at first)... Haven't been able to do anything about it.

    Mine is even in the same spot as yours!
    02-11-2016 09:14 PM
  12. earthbellybutton's Avatar
    Hi all! I got OS build 10.0.10586.29. Yesterday, I had the speakers plug in my phone and I try to listen fm radio. I tap the dots menu and I did try to listen via phone speakers, but then the phone reboots. I had been trying a couple of times but the same results. Remove the battery, same results. My husband phone is working fine when he does the switch, from the speakers to the phone speakers. My question is: do you think this problem can be fix by a software update or I should return the phone ?!
    Sorted out: Hard reset
    02-12-2016 05:25 AM
  13. Chippy757's Avatar
    My 950 XL is running build 10.0.10586.63 I have opted out of the Insider program and have limited myself to production builds only..
    I am satisfied with the 950XL and the phone has lived up to most of my expectations..however my only gripe with the 950XL..is to do with its build quality of the phone..now I am not complaining about the plastic casing..I actually like the idea of a plastic casing..easier to replace if scratched..But the tactile feel of the volume up & down and the power keys leaves a lot to be desired..they feel kinda loose in their sockets and make the phone feel chinzy..
    Aprart from the build the OS still feels unfinished and needs some refinement..Here is a list of bugs that I have had so far..
    - The phone restarts a lot by itself..I think at least 3-5 times/day
    - The photos app has crashed on me a couple of times over the last week
    - Photo alignment gets offset and jumbled up when scrolling images in an album
    - Edge browser is awesome with its speed and UI..I feel like I am browsing on my laptop..However..the browser has some refinement issues too..many of the clickable links don't function properly..I mean I want to click a website link from the search results and many a time..the phone ends up selected the text for a copy paste function rather than taking me the webpage linked to the hyperlink..

    That's all I can think of right now..
    and
    Despite all the bugs the Windows 10 mobile has a ton of features when compared to windows 8.1 and feels more like a fully customizable desktop OS than a barebones mobile/tablet OS, which is good in terms of productivity (apps like Office, Outlook Calendar, Wunderlist, Notiny, Edge that sync seamlessly with your desktop OS..a feature that android and iOS do not offer)..But windows 10 mobile still has stability issues..& with so many cry babies out there..Microsoft needs to iron their OS to be taken seriously..
    To add to this post my main gripe is that plastic they have chosen is the most slippery I have seen on a phone, using with one hand is very dangerous, have to try and avoid using a phone until I can use both hands (not having longest fingers btw)...
    Case would probably solve that, but it adds to size and I like to enjoy phone as it is.
    02-13-2016 08:25 AM
  14. M4cc45's Avatar
    When connected via Bluetooth if I turn off the Bluetooth device I get the phone still trying to play sounds via it. Fixed on restart.
    02-13-2016 10:43 AM
  15. Joe920's Avatar
    New one for me: on my linked inbox (four accounts) while checking mail I see progress dots running along the top, and they never stop running.

    Edit: this has since resolved itself, maybe server issues
    Last edited by Joe920; 02-22-2016 at 06:59 AM.
    02-13-2016 10:32 PM
  16. yannisnm's Avatar
    Guys something's got to be done with this annoying restart reboot all the time, Also there is liittle bug of loosing the signal during the call. Unfortunately in my country MS dosnt support phones. So can someone pass these complains to MS so she can fix the bugs or provide me a link to complain. (950 XL Dual SIM)
    02-17-2016 04:35 AM
  17. pompeyladbfp's Avatar
    Headphone jack not detecting any aux cables or headphones (tried 5) even after soft reset
    02-19-2016 06:17 AM
  18. Joe920's Avatar
    This one is hit or miss, but often the iris scanner doesn't come on until the audio popover (track info, pause, skip) has closed. That's kind of annoying. You hit power to quickly unlock, and then you have to wait for two or three seconds before the phone even tries to recognize you.

    Happens at least with podcast lounge for me, but I think others as well. Maybe it's a WP8.1 app issue?
    02-22-2016 07:02 AM
  19. zimilaci's Avatar
    I have to admit that the latest update was quite good... :) no hissing noise, no hanging apps... faster "multitasking" I am impressed... Now I just need the 5.1 audio recording and I am ok :D
    02-22-2016 08:10 AM
  20. claudio nunez's Avatar
    In my case the phone dies not have speech capabilities it just nit working. So no talk with Cortana
    02-25-2016 06:24 AM
  21. Scienceguy Labs's Avatar
    The only bug that I've experienced regularly happens while using the camera. After taking few pictures in a row, my 950 XL just shuts off. I can only power it up by a soft reset.
    02-25-2016 06:33 AM
  22. mtf1380's Avatar
    In my case the phone dies not have speech capabilities it just nit working. So no talk with Cortana
    Claudio, if you have not done so yet; make sure your Bluetooth is turned "OFF", if you have it "ON" and not speaking through that particular BT device.
    02-25-2016 07:04 AM
  23. Rob Reynolds's Avatar
    Hi guys! Wondering if anyone can help me with a problem I'm having. When I go to my phone book to get someone's number and I press on the number to dial, instead of going to the dialling screen, the screen just goes black. The only way I have found to get back the dialing screen is to press the power button twice. Tried soft resetting the phone and this hasn't helped. Would it be worth doing a hard reset? Any help would be great! ☺
    02-25-2016 09:20 AM
  24. Corwin_Amber1's Avatar
    Rob, are you possibly using a screen protector? When I read your lines I thought, that maybe the proximity sensor might be blocked / think that there is proximity. Maybe try cleaning up the area around the speakerhole (front).
    My wifes 1520 is having such an issue - if the screen protector over the proximity sensor is a little dirty / greasy, it will darken the screen because it thinks it is on your ear / face ;)

    PS: Congrats, if that is you and your family :)
    Rob Reynolds likes this.
    02-25-2016 10:41 AM
  25. Rob Reynolds's Avatar
    Rob, are you possibly using a screen protector? When I read your lines I thought, that maybe the proximity sensor might be blocked / think that there is proximity. Maybe try cleaning up the area around the speakerhole (front).
    My wifes 1520 is having such an issue - if the screen protector over the proximity sensor is a little dirty / greasy, it will darken the screen because it thinks it is on your ear / face ;)

    PS: Congrats, if that is you and your family :)
    You are spot on my friend!! Just taken off the screen protector and it worked straight away. It would seem the case is blocking the proximity sensor as you described. Now just need to find a new protector with the cut out for the sensor if there is one available!! Thanks again!
    Corwin_Amber1 likes this.
    02-25-2016 11:13 AM
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