My 24 month contract with EE finished in March my poor old 920 in those early days of Windows 10 was a pain to use but stuck with it and was determined to hang on for the as then unannounced flagship Windows Phone, I have been waiting since the 950XL was announced to snap their hands off when the phone became available and been regularly checking for the option to pre order.
So the other day up popped the 950, but I want the 950 XL phoned the upgrade team who said no news yet, but then trawling the EE forums discovered that the 950XL can be got with a business account.
I can understand them offering it to businesses but why not offer it to personal customers as well and why can Carphone Warehouse offer it to the punter off the street on EE, but EE wont.
I have been an Orange/EE customer for 13 or 14 years now and on the whole been pretty happy with the service they have given me, I have had a Windows phone for almost that length of time too (remember the SPV) which I still have, along with the detachable camera. This has really pissed me off as I am being forced to move my account elsewhere if I want the 950XL, or take out a business account, I did phone up the Executives office and spoke to Stephen Harris (who I have spoken to a few times before) and made my displeasure known but doubt much will change.
So still contemplating my choices, wait to see if the will offer the XL to personal users, switch to a business account or tell them to poke it and jump ship, my leaning is towards a 12 month business account.
Any other suggestions
Gnats
So the other day up popped the 950, but I want the 950 XL phoned the upgrade team who said no news yet, but then trawling the EE forums discovered that the 950XL can be got with a business account.
I can understand them offering it to businesses but why not offer it to personal customers as well and why can Carphone Warehouse offer it to the punter off the street on EE, but EE wont.
I have been an Orange/EE customer for 13 or 14 years now and on the whole been pretty happy with the service they have given me, I have had a Windows phone for almost that length of time too (remember the SPV) which I still have, along with the detachable camera. This has really pissed me off as I am being forced to move my account elsewhere if I want the 950XL, or take out a business account, I did phone up the Executives office and spoke to Stephen Harris (who I have spoken to a few times before) and made my displeasure known but doubt much will change.
So still contemplating my choices, wait to see if the will offer the XL to personal users, switch to a business account or tell them to poke it and jump ship, my leaning is towards a 12 month business account.
Any other suggestions
Gnats