11-27-2015 06:56 PM
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  1. DoctorPizza's Avatar
    I started this thread on Oct 5 = 43 days ago and interestingly enough - as best I know - we have STILL not heard any "official word from eithers Microsoft nor Verizon? We heard that "Paul Thurrott HEARD for some trusted Microsoft sources" blah, blah, blah! We have seen all kinds off technical theories about VoLTE, etc. but WHY does the 950 list Band 13 and NOT CDMA ... yet, there is NO Band 13 for the 950XL?
    I don't know why you're saying this.

    Microsoft unambiguously stands by the spec sheet. The phone does not support Verizon's 2G or 3G networks, and the fault for this lies entirely with Microsoft; amid the turmoil of Windows 10, firing most of Nokia, and incorporating the rest, they elected not to finish CDMA/EVDO support.
    a5cent likes this.
    11-22-2015 12:14 AM
  2. TexasLabRat's Avatar
    I don't know why you're saying this.

    Microsoft unambiguously stands by the spec sheet. The phone does not support Verizon's 2G or 3G networks, and the fault for this lies entirely with Microsoft; amid the turmoil of Windows 10, firing most of Nokia, and incorporating the rest, they elected not to finish CDMA/EVDO support.


    I would suggest trying someone's Verizon SIM with the demo unit you have in your possession, but since you were unable to figure out how to activate a SIM I'm guessing that might be asking too much.

    For those that didn't catch the reference, Dr. Pizza is the esteemed author of this:
    http://arstechnica.com/gadgets/2015/...l-anyone-care/
    11-22-2015 01:08 AM
  3. DoctorPizza's Avatar
    I would suggest trying someone's Verizon SIM with the demo unit you have in your possession, but since you were unable to figure out how to activate a SIM I'm guessing that might be asking too much.

    For those that didn't catch the reference, Dr. Pizza is the esteemed author of this:
    The units are carrier locked; even a T-Mobile SIM won't work.

    As for your "reference": I can't use AT&T's online activation because I do not know the number allocated to the SIM (it was not supplied) nor the ZIP code the SIM was shipped to. Microsoft said that they would have the SIM activated; they failed to do so. It is not a question of being unable to "figure out" what to do.
    920Walker and gernerttl like this.
    11-22-2015 12:20 PM
  4. TexasLabRat's Avatar
    The units are carrier locked; even a T-Mobile SIM won't work.

    As for your "reference": I can't use AT&T's online activation because I do not know the number allocated to the SIM (it was not supplied) nor the ZIP code the SIM was shipped to. Microsoft said that they would have the SIM activated; they failed to do so. It is not a question of being unable to "figure out" what to do.
    And I suppose neither Microsoft nor AT&T have a support number you could have called if you actually were interested in reviewing the device. I'd say you really phoned it in...but in this case, you literally didn't.
    11-22-2015 01:49 PM
  5. DoctorPizza's Avatar
    And I suppose neither Microsoft nor AT&T have a support number you could have called if you actually were interested in reviewing the device. I'd say you really phoned it in...but in this case, you literally didn't.
    So to be clear: you think that Microsoft's front-line product support have anything useful to say about a product that hasn't been released yet, and that AT&T will help me activate a SIM that I don't even own? "Yeah I have this SIM that's billed to someone else's credit card and address, neither of which I even know, but I want you to enable it and let me slurp down a ton of data and rack up lots of call charges". Tell you what, you try it, see how it works out for you.

    I don't deal with support staff. I deal with Microsoft and WaggEd's PR and marketing people. The only ones who can fix the SIM situation are Microsoft. They have people who manage review hardware, press relations, and such. I deal with them on a near-daily basis, and have talked to them on numerous occasions since receiving the review phone on Monday. They told me on Wednesday that they would fix the SIM issue. At the time of publication it still had not been addressed. The SIM is still not activated.

    A less generous person might be inclined to make inferences about how seriously Microsoft is taking this product.
    11-22-2015 02:43 PM
  6. DoctorPizza's Avatar
    And I suppose neither Microsoft nor AT&T have a support number you could have called if you actually were interested in reviewing the device. I'd say you really phoned it in...but in this case, you literally didn't.
    "Hi, Microsoft Support, I have this phone that hasn't been released yet and the AT&T SIM hasn't been activated pls help"

    "Hi, AT&T Support, I have a SIM that's in someone else's name, paid for by someone else's credit card, and registered to someone else's address. Can you activate it for me? No, I don't know what name, address, credit card, or anything else."

    Microsoft's PR/marketing/review people are the ones who need to get the SIM activated. They told me that they would. They did not.
    11-22-2015 02:47 PM
  7. TexasLabRat's Avatar
    "Hi, Microsoft Support, I have this phone that hasn't been released yet and the AT&T SIM hasn't been activated pls help"

    "Hi, AT&T Support, I have a SIM that's in someone else's name, paid for by someone else's credit card, and registered to someone else's address. Can you activate it for me? No, I don't know what name, address, credit card, or anything else."

    Microsoft's PR/marketing/review people are the ones who need to get the SIM activated. They told me that they would. They did not.

    "Hi to the MS people who sent me the phone. The SIM you sent isn't activated. Can you send me another SIM or get this one activated so i can do a proper review of your phone that thousands of technical people with money to spend will read? k thx bye".

    Twitter @panos_panay: Hey Panos, I'm trying to write a review of your new 950 Lumia and the SIM that was sent isn't activated. I'm having a problem getting that resolved. I can't write a proper review of a phone without a working SIM. Can you help me out?

    *look around the office* Um, does anybody have a AT&T nano sim I could borrow for like 30 minutes?

    Once again..if you can't be bothered to actually do your job, just say "no thank you" next time.
    11-22-2015 04:02 PM
  8. DoctorPizza's Avatar
    "Hi to the MS people who sent me the phone. The SIM you sent isn't activated. Can you send me another SIM or get this one activated so i can do a proper review of your phone that thousands of technical people with money to spend will read? k thx bye".
    It's cute that you think I never bothered to talk to Microsoft to get the SIM working. I did. Several times. Guess what happened?

    Once again..if you can't be bothered to actually do your job, just say "no thank you" next time.
    I'm not the one who isn't doing my job properly.
    920Walker likes this.
    11-22-2015 05:48 PM
  9. HoosierDaddy's Avatar
    We need a Thunder Dome forum.

    Two posters enter. One poster leaves. Two posters enter. One poster leaves. Two posters enter. One poster leaves.
    DeathMoJo and GenghisKhent like this.
    11-22-2015 06:14 PM
  10. DoctorPizza's Avatar
    You criticize my review because you think that I didn't try to get the SIM activated. You're mistaken in that belief. I'm really not clear why you're so desperate to defend this phone's honour.

    I did my job. If Microsoft can't be bothered to send me a SIM that works with the phone that they're claiming is their flagship, that ain't my fault.
    Last edited by Laura Knotek; 11-23-2015 at 12:45 AM. Reason: thread cleaning
    11-23-2015 12:35 AM
  11. Bobvfr's Avatar
    This thread has now been hijacked, shame I was enjoying it so much.
    11-23-2015 03:54 AM
  12. TexasLabRat's Avatar
    You criticize my review because you think that I didn't try to get the SIM activated. You're mistaken in that belief. I'm really not clear why you're so desperate to defend this phone's honour.

    I did my job. If Microsoft can't be bothered to send me a SIM that works with the phone that they're claiming is their flagship, that ain't my fault.
    I'm criticizing your review because you didn't follow through and get an activated SIM put in the phone for cellular function testing. You could have, you chose not to (I gave you hints on how you could have done so earlier..including alluding to the fact that the SIM shipped with the phone wasn't the only one in the world that could have worked). Also, you claimed that you couldn't set the screen timeout and that precluded you from running other tests when it clearly COULD be set (I have a picture I took in the MS store of the setting menu if you would like to see it)..then you belittled those who claimed otherwise. So yeah...you didn't do your job IMHO.

    There are other items which are your opinion that I disagree with..others that I agree with. But that's not why I'm criticizing your review...it's the lack of effort and the lack of completeness that didn't do an Ars article justice...followed by your snide comments to others both on the Ars site and this one.
    Last edited by TexasLabRat; 11-23-2015 at 09:36 AM.
    11-23-2015 08:56 AM
  13. TexasLabRat's Avatar
    This thread has now been hijacked, shame I was enjoying it so much.
    So....will the XL work on Verizon over VoLTE with the AWS band? ;)
    11-23-2015 09:31 AM
  14. Bobvfr's Avatar
    No point asking me I am in the UK and we don't even have Verizon, I am just here for the crack as they say in Ireland.
    11-23-2015 09:39 AM
  15. DoctorPizza's Avatar
    I'm criticizing your review because you didn't follow through and get an activated SIM put in the phone for cellular function testing. You could have, you chose not to (I gave you hints on how you could have done so earlier..including alluding to the fact that the SIM shipped with the phone wasn't the only one in the world that could have worked). Also, you claimed that you couldn't set the screen timeout and that precluded you from running other tests when it clearly COULD be set (I have a picture I took in the MS store of the setting menu if you would like to see it)..then you belittled those who claimed otherwise. So yeah...you didn't do your job IMHO.

    There are other items which are your opinion that I disagree with..others that I agree with. But that's not why I'm criticizing your review...it's the lack of effort and the lack of completeness that didn't do an Ars article justice...followed by your snide comments to others both on the Ars site and this one.
    dl.dropboxusercontent.com/u/4619191/wp_ss_20151122_0001.png
    TexasLabRat likes this.
    11-23-2015 09:43 AM
  16. TexasLabRat's Avatar
    dl.dropboxusercontent.com/u/4619191/wp_ss_20151122_0001.png
    wp_20151122_13_30_21_rich.jpg

    As a technology expert, I'm sure you're aware of group policies set through active sync which can restrict things like screen timeout limits and the like? right?
    11-23-2015 09:55 AM
  17. TexasLabRat's Avatar
    No point asking me I am in the UK and we don't even have Verizon, I am just here for the crack as they say in Ireland.
    Heh, your opinion is as valid as anyone else's at this point on the subject :p
    11-23-2015 10:06 AM
  18. DoctorPizza's Avatar
    Click image for larger version. 

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    As a technology expert, I'm sure you're aware of group policies set through active sync which can restrict things like screen timeout limits and the like? right?
    The review phone is not registered with any MDM software; not Intune, not EAS policies, not SCCM, not anything. It is exactly as Microsoft gave it to me, with no policy restrictions in place.
    11-23-2015 10:37 AM
  19. TexasLabRat's Avatar
    This phone is not registered with any MDM software; not Intune, not EAS policies, not SCCM, not anything. It is exactly as Microsoft gave it to me, with no policy restrictions in place.
    While hard to believe, if that's the case then I withdraw that part of my argument. Seems funny that they would give you a "special" one that was set up differently than all others being manufactured, tho. I bet if you did a hard reset and went straight to the settings menu afterwards it would be just as I have posted above.
    11-23-2015 10:41 AM
  20. DoctorPizza's Avatar
    While hard to believe, if that's the case then I withdraw that part of my argument. Seems funny that they would give you a "special" one that was set up differently than all others being manufactured, tho. I bet if you did a hard reset and went straight to the settings menu afterwards it would be just as I have posted above.
    I have seen reports on reddit and elsewhere of other people finding the same thing (5 minute limit), so it's not just my phone. Various other Lumia handsets have had similar restrictions; my review Icon, at least some 1020s, and other odd ones. The weirdest part is that it seems to be carrier configurable; AT&T seems to have a particular habit of capping the timeout to 5 minutes.
    920Walker likes this.
    11-23-2015 11:08 AM
  21. maevinj's Avatar
    I have seen reports on reddit and elsewhere of other people finding the same thing (5 minute limit), so it's not just my phone. Various other Lumia handsets have had similar restrictions; my review Icon, at least some 1020s, and other odd ones. The weirdest part is that it seems to be carrier configurable; AT&T seems to have a particular habit of capping the timeout to 5 minutes.
    I have the 5 minute limit on my 928.
    11-23-2015 11:32 AM
  22. TexasLabRat's Avatar
    I have seen reports on reddit and elsewhere of other people finding the same thing (5 minute limit), so it's not just my phone. Various other Lumia handsets have had similar restrictions; my review Icon, at least some 1020s, and other odd ones. The weirdest part is that it seems to be carrier configurable; AT&T seems to have a particular habit of capping the timeout to 5 minutes.
    Well it's definitely not a universal AT&T image thing as the one in the store doesn't have it. But maybe the review unit group did some "prep" work on the outgoing phones that caused a policy to be set. Can't imagine how/why they would do something like that but I suppose it's possible.
    11-23-2015 11:33 AM
  23. DoctorPizza's Avatar
    Well it's definitely not a universal AT&T image thing as the one in the store doesn't have it. But maybe the review unit group did some "prep" work on the outgoing phones that caused a policy to be set. Can't imagine how/why they would do something like that but I suppose it's possible.
    Perhaps to protect the OLED screen. While I have seen the occasional LCD device with a 5 minute cap, it seems much more common on OLED handsets.
    11-23-2015 12:22 PM
  24. Generalheed's Avatar
    So....will the XL work on Verizon over VoLTE with the AWS band? ;)
    And roam on AT&T & T-Mobile's network for 3G coverage :)
    11-23-2015 01:08 PM
  25. Gungzwei's Avatar
    .....

    A less generous person might be inclined to make inferences about how seriously Microsoft is taking this product.
    Your whole article read as though you are that "less generous person".

    "As best I can tell, the Lumia 950 is a perfectly adequate phone. But there are limitations to my testing, and I only received the handset late on Monday."
    The timing didn't fit your schedule, so you'll just write about how terrible you assume it to be?
    11-23-2015 03:15 PM
50 12

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