11-27-2015 05:58 PM
71 123
tools
  1. Krystianpants's Avatar
    Just picked mine up from Square one in Canada.
    11-25-2015 03:18 PM
  2. Sunstorming's Avatar
    Mine was there, setting up now. Pretty surprised at how it is damn near the same screen size as the 1520 but it feels much smaller, and the plastic shell is actually really nice...
    TheBadGuy_88 likes this.
    11-25-2015 03:41 PM
  3. Cartman's Avatar
    Got mine a couple of hours ago. Did anyone receive the dock? I forgot to ask.
    11-25-2015 04:00 PM
  4. erzhik's Avatar
    Still nothing in Boston. No calls or emails.
    11-25-2015 04:06 PM
  5. prjkthack's Avatar
    Got mine a couple of hours ago. Did anyone receive the dock? I forgot to ask.
    Dock is acquired through an app that gives you a code to 0 out a purchase on the MS Store website. I successfully redeemed and now have one on order for free through my XL.

    I would definitely call and or just go down there and ask. I would assume by now every store got the memo that told them they can sell them starting today.
    Cartman likes this.
    11-25-2015 04:13 PM
  6. EMINENT 1's Avatar
    No call or email form the Frisco, TX store. Slackers..
    11-25-2015 04:34 PM
  7. muddtt's Avatar
    Just stopped by Valley Fair and picked up my 950xl. No call or email, just stopped by with my October preorder receipt. Guy said no free continuum dock at the store...he said probably use that app to do it online. Couldn't get the student discount. He tried to put it in his phone at checkout, but it didn't work.

    Walked over to the ATT store next to get a microsim for it. Got it all setup and just finished a full phone reset to start fresh.
    11-25-2015 05:32 PM
  8. phelme's Avatar
    Just stopped by Valley Fair and picked up my 950xl.
    did they happen to have unlocked 950's available too?
    11-25-2015 05:39 PM
  9. muddtt's Avatar
    did they happen to have unlocked 950's available too?
    Sorry I didn't ask about the 950.
    11-25-2015 06:00 PM
  10. prjkthack's Avatar
    Just stopped by Valley Fair and picked up my 950xl. No call or email, just stopped by with my October preorder receipt. Guy said no free continuum dock at the store...he said probably use that app to do it online. Couldn't get the student discount. He tried to put it in his phone at checkout, but it didn't work.

    Walked over to the ATT store next to get a microsim for it. Got it all setup and just finished a full phone reset to start fresh.
    Student discount should have worked just fine. I was able to get it added to my phone.
    muddtt likes this.
    11-25-2015 06:05 PM
  11. SickOnSunday's Avatar
    I don't know if this is helpful or not, but I just talked to the call center people that everyone talks to when they try to call their local store. The guy that I talked to said that they've been instructed not to send anyone to the store if the store themselves haven't contacted you yet. Makes sense, just frustrating that some stores are selling and some aren't.

    The interesting thing for those of us who haven't pre-ordered is that, according to the guy I talked to, they won't sell you a phone until everyone who did pre-order has picked up their phone. So even if you show up in store tomorrow at 6pm, they still might not sell you a phone if you didn't pre-order. You'd just have to hope that the store got a few extra phones in, which apparently they can't tell you ahead of time either.
    11-25-2015 06:26 PM
  12. wizll's Avatar
    got mine from Westfield San Francisco MS store, plus a new nano sim from AT&T since I was still rocking a micro sim in the 1020. Several others were getting their phones while I was there though. Thank goodness I don't have to go in on Black Friday!

    called myself initially to confirm, since I never got an email or phone call about it being available.
    11-25-2015 06:56 PM
  13. muddtt's Avatar
    Student discount should have worked just fine. I was able to get it added to my phone.
    Maybe i'll try to give the store a call and ask about it.
    11-25-2015 06:58 PM
  14. TheBadGuy_88's Avatar
    I just walked into the store in the Westchester mall showed them my receipt and they handed me the device around 1:30-2:00pm this was after the call center said thanksgiving night sooo just walk in and see
    11-25-2015 07:23 PM
  15. EMINENT 1's Avatar
    Don't go in today if your store is open tomorrow.

    The Frisco store gave me some bs that maybe the ones able to sell today were closed tomorrow and is why that was happening, but they're open tomorrow so I have to come back at 6pm.

    Last time i'm buying in store for cheap products. I'll go there for big purchases like Surface since they throw in freebies, but this phone launch really pissed me off as far as logistics go as someone really dropped the ball here.
    11-25-2015 08:53 PM
  16. Jon_Rubinstein's Avatar
    agree. It is MS fault.The store in Metairie, LA is a joke. Unfriendly staff, manager is an *****. If you can avoid that store, PLEASE DO SO.
    11-25-2015 09:24 PM
  17. Likwidz's Avatar
    Maybe i'll try to give the store a call and ask about it.
    I picked up my XL at Valley Fair too and they said student discount didn't apply for phones
    11-25-2015 10:11 PM
  18. Marcin Dabrowsky's Avatar
    Walked in. Said I got an email that's it's ready. They looked at me funny went in the back and brought me my phone an hour ago. Yay! About to set it up.
    TheBadGuy_88 likes this.
    11-25-2015 10:22 PM
  19. erzhik's Avatar
    I picked up my XL at Valley Fair too and they said student discount didn't apply for phones
    Microsoft needs to train their employees. Discount applies to everything.

    This launch has been pathetic. I didn't even get any calls or emails.
    11-26-2015 07:30 AM
  20. outoftime84's Avatar
    Hello. So I went into my local store and they had them ready to go. Which is awesome! The only thing that got me was I never received a call or an email saying they were there. If I had not checked with them i could have been waiting along time before I would have known. I'm so glad I follow this site.
    11-27-2015 05:37 PM
  21. HOTDAWG's Avatar
    Don't count on an email or call, they will only hold your phone for 48 hours.
    11-27-2015 05:58 PM
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