04-04-2016 11:34 AM
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  1. Lumious's Avatar
    I have problems on other sites with Edge. And if its not Edge then why does it work fine with Chrome? Riddle me that, and I'm not talking any extensions
    01-07-2016 06:34 PM
  2. beman39's Avatar
    Well edge works fine with me on my SP3 AND my 950xl... So riddle me THAT! LOL
    01-07-2016 07:54 PM
  3. Dinky89484's Avatar
    I bought a Single SIM 950XL which means it was an International Variant. It didn't come with the Lumia Offers app. With enough digging, I found the link to the store that allowed me to download the app. I had to literally input the super long URL manually because copying and pasting or clicking on the link directly would take me to an error page. I finally got it all done with and put in my order. Hopefully there's still stock left and I get my free dock!
    01-07-2016 08:04 PM
  4. MOhammed Baig's Avatar
    Is there any way to bypass the restrictions? I had the phone shipped to me out of the US.
    01-08-2016 07:30 AM
  5. pgt1's Avatar
    Without warning, shipment notification, email notification or even a change in the "backordered" status on my Microsoft order history page, the display dock arrived today via UPS (USA). The order was placed on 12/8. Can't wait to try it out. It's surprisingly heavy with packaging very similar to the Lumia 950xl. The box said it was manufactured 12/23/15.
    01-08-2016 01:49 PM
  6. dgurvits's Avatar
    Just got mine..interestingly the build quality of the dock is definitely surface like..not 950xL like

    It is beautiful and feel sturdy and feels expensive..something which i can not say about the 950XL
    01-08-2016 06:28 PM
  7. peachy001's Avatar
    Wish that I had got mine. Ordered early December, still says back ordered.
    01-10-2016 04:54 AM
  8. Radu Visa's Avatar
    Because I bought the phone from Amazon and they mentioned I'm eligible for free dock but I don't live in a country where the offer is available and don't have a SIM from any of those countries I went and engaged support since someone else said they provided him a code being in the same situation. I went on the UK chat and they told me to go on the US chat. After talking with US and pointing that someone else received a code, they told me to chat with the Italian support as I bought it from Italy (Amazon). They get from me 700E/year MCT fee + other certifications + other products I buy and still don't respect their loyal customers.
    Last edited by Radu Visa; 01-12-2016 at 05:32 AM.
    01-12-2016 02:17 AM
  9. judgefargo's Avatar
    Got my Lumia 950XL today, booted it up, downloaded Lumia Offer App, open it and dock was awaiting me there, easy peasy, redirected me to Microsoft store, enter discount code, 00€. Impressive Microsoft, I truly am amazed! Will take a few weeks I imagine but will be well worth the wait.

    Came from a Lumia 930 so will see the difference shortly I imagine. Hope you are all happy also with your new device!
    01-12-2016 07:54 AM
  10. gordonfink's Avatar
    I first looked, and the app said no offers. Then the app updated, and it was available. I ordered on the 8th, and it's out for delivery today. I have no idea what i'll do with it, but I figured there's no risk in free to try it out.
    01-12-2016 09:38 AM
  11. RicKaysen's Avatar
    I suppose it's against forum rules to offer mine for sale
    01-12-2016 11:04 AM
  12. mryan55's Avatar
    I did notice I couldn't order the dock until I had swapped my SIM into the phone. I put the SIM in on Sunday night, ordered the dock via the promo link on Sunday night and had a tracking number by noon on Monday. I look forward to giving it a try, not sure if it is a killer feature for what I do but we shall see!
    01-12-2016 12:02 PM
  13. lankylars's Avatar
    I received my dock last Thursday. Lumia Offers/Microsoft Store estimated something absurd like 10 weeks for delivery when I redeemed the offer, but it arrived in two weeks.

    I did some limited testing with various apps and it's pretty cool. Build quality of the dock itself is great - very premium feeling. I don't have a daily or weekly use scenario right now, though, so for the moment it remains more of a novelty for me. I'll try taking it when I travel somewhere.
    01-12-2016 12:48 PM
  14. gordonfink's Avatar
    I suppose it's against forum rules to offer mine for sale
    Not if you post it in the marketplace. I don't think the 950 came with it, so there could be some interest.
    01-12-2016 01:56 PM
  15. RicKaysen's Avatar
    Not if you post it in the marketplace. I don't think the 950 came with it, so there could be some interest.
    I'm having trouble navigating to the marketplace. Would you mind posting a link? Thanks!
    01-12-2016 03:18 PM
  16. gordonfink's Avatar
    01-12-2016 07:35 PM
  17. skydiverian's Avatar
    but I don't live in a country where the offer is available
    There's your problem. That's Amazon advertising the phone incorrectly in Italy, not Microsoft's problem. If Microsoft don't offer a specific promotion in your country, don't expect them to honour one for a different country. "Someone else" saying they got it doesn't mean that Microsoft have to do anything about. Sorry to be blunt, but I can't see any way that you would be entitled to a dock if Microsoft aren't offering it in Italy
    01-13-2016 05:43 AM
  18. Grodelj's Avatar
    There's your problem. That's Amazon advertising the phone incorrectly in Italy, not Microsoft's problem. If Microsoft don't offer a specific promotion in your country, don't expect them to honour one for a different country. "Someone else" saying they got it doesn't mean that Microsoft have to do anything about. Sorry to be blunt, but I can't see any way that you would be entitled to a dock if Microsoft aren't offering it in Italy
    It doesn't matter where you live, it matters where you bought the phone from. In my country MS doesn't have that offer, but I ordered the phone from German MS store and I got the code from live chat support on German site. By the way, MS Italy does offer a free dock and so does amazon apparently (and for a good price too: http://www.amazon.it/Microsoft-Lumia...ndrocentr07-21).
    01-13-2016 08:02 AM
  19. mryan55's Avatar
    I did notice I couldn't order the dock until I had swapped my SIM into the phone. I put the SIM in on Sunday night, ordered the dock via the promo link on Sunday night and had a tracking number by noon on Monday. I look forward to giving it a try, not sure if it is a killer feature for what I do but we shall see!
    For tthe record, I was able to place the Continuum dock order immediately upon inserting a SIM card. The order shipped within 24 hours and I had the dock within 48 hours. I haven't played with it yet but I will soon.

    For the record, I am in the United States.
    01-15-2016 12:02 AM
  20. cocopops's Avatar
    Hey,

    If anybody has a Continuum Display Dock they aren't using, I'd be happy to take it off their hands.. Here in South Africa we don't get any offers for the Display Dock and extremely keen to use one.

    So if their is a generous soul who is willing to give theirs up, let me know?

    Thanks!
    01-19-2016 07:45 AM
  21. teemulehtinen's Avatar
    Got an answer after the chat help escalated this up in the UK. I'm not happy and has asked them to give a further answer in three days - the offer was clearly not limited to a UK SIM cards nor geographically and since they sold the phone abroad this offer should stand.

    Dear XXXXXX,

    Thank you for contacting Microsoft Online Store,

    I have received the resolution for your case informing me that the reason why you aren't able to get the promo code for the free Microsoft Display Dock is because your region is not included on this offer. As I checked, you have bought the Microsoft Lumia 950 XL from the UK portal. So in order for you to have access to the promo code, you will need an UK SIM card on the Lumia 950 XL you have ordered in order for the Lumia Offer app to generate a promo code.

    Should you have any further question please do not hesitate to contact us either by replying to this email or by calling us with the reference number xxxxxxxxxxx.

    Thank you for your interest in our products.

    With Kind Regards,
    Microsoft Online Store
    Customer Service
    Grodelj likes this.
    01-19-2016 02:08 PM
  22. Tikerz's Avatar
    I bought a like-new USED 950XL last week here locally and was pleasantly surprised to be able to order the free dock. It comes in tomorrow. Excited to try it out!
    teemulehtinen likes this.
    01-19-2016 04:18 PM
  23. hardywang's Avatar
    I just received my 950XL last night (order from MS store and it is qualified to get a free dock).

    When I opened Lumia Offer last night I saw the free dock offer, but I did not claim it since I want to upgrade all firmware and OS first. I have completed setting and installation this morning thus I decide to claim my offer, but when I open the app there is NO OFFER AT ALL.

    I chatted with MS online support, and I was told to wait for 24 hours and try again.

    Anybody had same issue before?
    01-21-2016 03:16 PM
  24. geminicubique's Avatar
    did you use a US sim card to activate your phone?
    01-21-2016 03:44 PM
  25. hardywang's Avatar
    did you use a US sim card to activate your phone?

    The phone was bought form Canadian MS store, and then SIM card is also form Canadian Carrier.
    01-21-2016 04:01 PM
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