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04-04-2016 10:34 AM
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  1. spriggan138's Avatar
    Germany: Out of Stock :(
    Got the code, got the e-mail, but on the store page it says out of stock. Guess I have to refresh the page every day...
    12-10-2015 02:18 AM
  2. rkamp's Avatar
    Mine has been backordered since 11/27 :-( Still no updates for two weeks.
    12-10-2015 07:48 PM
  3. IANOR's Avatar
    I simply didnt have the lumia offers app on my 950xl preinstalled. Nor can i download it from any links, because the get app is greyed out.
    I contacted microsoft support, and they also could not solve the problem, but they said they would contact me by email as soon as it is solved. This was 5 days ago... So i cant even claim my dock...
    12-11-2015 01:28 AM
  4. happytoon's Avatar
    Hi, I had the same issue (stay tune, no dock offer), when I received my 950XL yesterday (UK). I opened the Lumia Offer app and no offer for the dock... :-(
    I then install all updateS (lots!) for app etc (check for update in the app store) and one update was for the Lumia Offer App.
    After the update, I open the Lumia Offer app again and the dock offer was there, with the code etc...
    I order my Free dock on Microsoft Store online, following the instruction.
    My order was confirmed at 79.99 + -79.99 discount = 0.00
    It should be delivered within 3 to 5 days (just on time before Xmas) - Yeeaahh!

    BTW, I played with Continuum via the MS Wireless Display adaptor on TV yesterday... this is certainly a pretty good feature which I may use more often than not !!! I wasn't convinced at first and thought it would be more of a gimmick, but using the phone on a big screen full screen is pretty cool indeed!
    12-11-2015 06:03 AM
  5. DigitalZ's Avatar
    My status on my order had just been saying backordered for a couple weeks now but I just got a shipping confirmation. Another guy at work had not been able to redeem the code yet but was able to yesterday so it looks like they are clearing up the backlog.
    12-11-2015 06:10 AM
  6. PHugger's Avatar
    I had the problem where I was told the offer was no longer valid.
    I just did a factory reset to fix the "no update" issue and tried the Lumia Offers again.
    This time it went through! I'm very happy now.
    I guess I'd recommend that you need to keep trying.
    Dan Rubino speaks about this issue in today's Ask Dan episode 16 -
    (sorry can't post links yet)
    12-11-2015 08:43 PM
  7. TexasLabRat's Avatar
    how long does the code typically take to arrive after you request it from the app?
    12-11-2015 10:27 PM
  8. erzhik's Avatar
    how long does the code typically take to arrive after you request it from the app?
    Mine took a minute or two.
    TexasLabRat likes this.
    12-11-2015 11:05 PM
  9. TexasLabRat's Avatar
    Mine took a minute or two.
    hrm ok thanks. I've had it try to send twice and I'm not getting it. Nothing in the spam folder either. Maybe they're having technical issues with the mailing program or something. Guess I'll hang tight for a couple of days and see if it eventually comes through plus I'll try to have it sent again.

    EDIT: emails finally came with the code 4 hours later. I've redeemed the code and in theory have a dock on the way :)
    Last edited by TexasLabRat; 12-12-2015 at 12:58 AM.
    12-11-2015 11:27 PM
  10. lostlogik's Avatar
    Received the MS confirmation of my order email but shipping is 4-6 weeks! Yikes. Glad I'm not in a hurry to get it.
    12-12-2015 05:42 AM
  11. grezmel's Avatar
    mine took 6 hours for the email to come through - a few came at once as I was impatient and kept resending the information. 6 - 8 weeks for delivery in the UK.
    12-12-2015 05:44 AM
  12. mrkuki's Avatar
    Just got shipping confirmation for mine, ordered 8th December. (UK)
    12-14-2015 01:54 PM
  13. rickt1's Avatar
    when I ordered mine Saturday it said 6 to 8 weeks I have just got the dispatch notice (UK site)
    12-14-2015 02:18 PM
  14. rferrara90's Avatar
    I was one of the first to get the Dock and I still have it in the box, I haven't even opened it yet... I mostly use the Microsoft wireless display adapter
    12-14-2015 02:28 PM
  15. Simon Cusack's Avatar
    Still waiting for this to come to Australia, we only got the phones a week ago. The docks are not available in the Microsoft store for us yet.
    12-14-2015 04:01 PM
  16. grezmel's Avatar
    Ordered on the 11th and UPS delivery scheduled for tomorrow even though said 6-8 weeks
    jayk82 likes this.
    12-14-2015 07:07 PM
  17. mrkuki's Avatar
    I was one of the first to get the Dock and I still have it in the box, I haven't even opened it yet... I mostly use the Microsoft wireless display adapter
    I've mainly been using the Remote Display app on the Xbox One, seems to work great.
    12-15-2015 02:00 AM
  18. drachen23's Avatar
    Just ordered mine tonight (Dec 15) just after I got my phone in the US and the email with the promotion code says "Your Display Dock will be sent within 10-12 weeks".
    12-15-2015 02:16 AM
  19. A_Pieman's Avatar
    I had shipping confirmation last night, arrived before 10 today.
    12-15-2015 04:47 AM
  20. mathewhayward's Avatar
    Getting mine today too
    12-15-2015 04:49 AM
  21. oufc_gav's Avatar
    UK - got my code and ordered Friday night, shipped Monday, arrived Tuesday.
    12-15-2015 05:11 AM
  22. EvilGardenGnome's Avatar
    Not sure if anyone else is getting this issue, but resets, app updates, and a lot of other tries wouldn't work for me to get the Lumia Offers app working.

    However, strangely, logging into a MS account (or website that uses one) in the Edge browser DID work. Logging into any apps had no effect.

    Very strange, and involved lots of swearing, but what do you do?
    12-15-2015 07:51 AM
  23. nokia4life's Avatar
    ordered mine on Nov 27th and it still says backordered oh well I was wrong for expecting MSFT to have their crap together if you offer a promo. its funny its not backordered if you go into the store online and just try to order one. Hell everyday a new tech blogger is unboxing one yet back ordered since the 27th. Its crap like this that makes me even wonder why I gave them my money for the phone in the first place. Don't advertise something to only ship 1 or 2 out every other week and have thousands of people on backorder when we clearly can go into the same online store and it shows available ships in 2 days.
    12-15-2015 09:33 AM
  24. Alphageek_UK's Avatar
    My Lumia offers app updated the first time I opened the Store App and the offer was visible. Code arrived via email a few minutes later. Ordered the Dock, it said 6-8 weeks leadtime, but it was waiting for me this evening when I arrived home from work. Took about 4 days to be delivered.

    Purchased phone from Carphonewarehouse here in the UK.
    12-15-2015 10:09 AM
  25. BonzeUK's Avatar
    UK - got my code and ordered Friday night, shipped Monday, arrived Tuesday.
    Same here, ordered over the weekend and arrived this morning
    Haven't had a chance to try it out yet though
    12-15-2015 10:26 AM
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